Nicole Payne
Summary
Passionate about fostering meaningful connections and inspiring minds, I am eager to transition into a teaching career where I can use my creativity, empathy, and strong communication skills to support student growth. With a solid foundation in relationship-building, problem-solving, and multi-tasking, I provide a positive and engaging environment which results in nothing but success.
Overview
5
5
years of professional experience
Work History
Customer Service Ambassador
Bolle Brands
Carlsbad, CA
01.2023 - Current
- Directly responsible for ensuring customer satisfaction by efficiently managing a high volume of customer interactions, including processing returns, orders, and handling up to 40 case tickets daily
- I consistently provide effective solutions with a focus on delivering positive, personalized experiences
- Demonstrating patience and attention to detail, I manage complex inquiries related to warranties, returns, lost packages, and product information, all while maintaining a goal-oriented approach to meet customer needs and drive sales
- Additionally, I actively contributed to online reviews and Q&A forums, ensuring brand consistency and fostering strong customer engagement
Assistant Manager
Insight Tattoo
Oceanside, CA
01.2021 - 01.2023
- Managed day-to-day operations of a busy tattoo shop while completing apprenticeship training
- Responsibilities included overseeing customer inquiries, scheduling appointments, maintaining inventory, ensuring a clean and safe environment, and assisting senior artists
- Gained hands-on experience in tattoo techniques, design, and eclectic client interactions
Nanny
Leucadia, CA
01.2020 - 01.2021
- Cared for two 11-year-old children, providing daily support with remote learning during the pandemic
- Assisted with schoolwork, helping to maintain focus and ensure completion of assignments while creating a structured, engaging environment
- Fostered positive learning habits, patience, and creativity, reinforcing my passion for education and working with children
Education
BFA - Filmmaking
University of Colorado
Boulder01.2018
Skills
- Communication
- Adaptability
- Time management
- Problem solving
- Patience
- Tech Savvy
Hobbies and Interests
- Painting
- Going for a long run outdoors
- Reading in a cozy nook
- Playing a collected record
Timeline
Customer Service Ambassador
Bolle Brands
01.2023 - Current
Assistant Manager
Insight Tattoo
01.2021 - 01.2023
Nanny
01.2020 - 01.2021
BFA - Filmmaking
University of Colorado
Similar Profiles
Allan DeArman JrAllan DeArman Jr
Senior Logistics Manager at Bolle Brands Inc, Spy SunglassesSenior Logistics Manager at Bolle Brands Inc, Spy Sunglasses
Allan DeArman JrAllan DeArman Jr
Senior Logistics Manager at Bolle Brands Inc (Spy Sunglasses)Senior Logistics Manager at Bolle Brands Inc (Spy Sunglasses)
John Cedar MomoJohn Cedar Momo
INSEGNATE E BALLERINO DI HIPHOP E DANZE AFRICANE at PER XFACTOR 14, RAI 2, SKY, AMAZON, NESTLE, TIKTOK ITALIA, ROBERTO BOLLE, GHALI, MARRACASHINSEGNATE E BALLERINO DI HIPHOP E DANZE AFRICANE at PER XFACTOR 14, RAI 2, SKY, AMAZON, NESTLE, TIKTOK ITALIA, ROBERTO BOLLE, GHALI, MARRACASH
Isaiha VillalobosIsaiha Villalobos
Customer Service Ambassador at WhatabugerCustomer Service Ambassador at Whatabuger
Siti Hawa HusseinSiti Hawa Hussein
Customer Service Ambassador at SAFRACustomer Service Ambassador at SAFRA