Nicole Pearce
Grand Rapids,MI
Summary
Results-driven leader known for maintaining high productivity and efficiently completing tasks. Skilled in team leadership, workflow management, and quality control processes. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and effective team collaboration.
Overview
22
22
years of professional experience
Work History
Back-up Line Lead
Medtronic
Grand Rapids, MI
03.2023 - 09.2024
- Supervised daily operations on the production line at Medtronic.
- Trained new team members on safety protocols and equipment use.
- Coordinated workflow to ensure timely completion of production tasks.
- Communicated effectively with team members to enhance collaboration.
- Led and influenced team members through actions and expectations to meet improvement goals.
- Communicated effectively with supervisors on any issues that arose during shift operations.
- Maintained accurate records of daily production numbers and employee attendance.
Kitchen Manager
Daniel's Restaurant
Hesperia, MI
06.2016 - 03.2020
- Managed daily kitchen operations and ensured compliance with health standards.
- Supervised kitchen staff and delegated tasks to optimize workflow.
- Developed menus in collaboration with chefs to enhance dining experience.
- Monitored inventory levels and ordered supplies to maintain stock levels.
- Collaborated with front-of-house team to coordinate service during peak hours.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Manager
Giuseppes Restaurant
Fremont, MI
06.2002 - 05.2005
- Managed daily restaurant operations and ensured smooth service flow.
- Trained and mentored staff on customer service best practices.
- Oversaw inventory management and coordinated supply orders.
- Developed staff schedules to optimize labor efficiency and coverage.
- Resolved customer complaints and enhanced dining experiences.
- Conducted performance evaluations and provided constructive feedback to team members.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
Skills
- Problem solving
- Effective communication
- Leadership influence
- Time management
- Deadline management
- Coaching and mentoring
- Teamwork and coordination
- Punctual and dependable
- Team collaboration
Timeline
Back-up Line Lead
Medtronic
03.2023 - 09.2024
Kitchen Manager
Daniel's Restaurant
06.2016 - 03.2020
Manager
Giuseppes Restaurant
06.2002 - 05.2005