Dynamic corporate trainer with a strong background in designing impactful training programs. Skilled in mentorship development and effective communication, contributing to improved employee performance and operational efficiency.
Overview
19
19
years of professional experience
Work History
Jefferson County Inspector
Jefferson County
12.2025 - Current
Upheld codes and regulations governing materials, processes, and procedures.
Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
Corporate Trainer
Hooters of America, LLC
12.2006 - 05.2025
Designed and implemented training programs to enhance employee performance and service delivery.
Facilitated engaging workshops focused on customer service excellence and operational efficiency.
Developed comprehensive training materials to support onboarding processes for new hires.
Evaluated training effectiveness through feedback surveys and performance assessments.
Collaborated with management to identify skill gaps and tailor training sessions accordingly.
Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
Education
Paralegal Certificate - Paralegal Studies
UW-Oshkosh
Oshkosh, WI
12-2024
BBA - Marketing
UW-Whitewater
Whitewater, WI
12-2009
Skills
Quality assurance
Thorough visual assessments
Comprehensive reporting skills
Mentorship development
Accomplishments
Oversaw operations covering Jefferson County voters.
Affiliations
Rotary International
American Marketing Association
Languages
English
Full Professional
Interests
Getting involved in local advocacy groups to promote positive change in the community
Offering time and support to shelters for the homeless, women, and animals