Nicole Pittelli
Farmingdale,NY
Summary
Organizational expert and talented Executive bringing significant background in high-level management positions focused on operational management and transformational leadership. Always looking for opportunities to enhance internal systems, workflows, and logistics. Dedicated to continuous improvement and staff development.
Overview
11
11
years of professional experience
Work History
Vice President of Operations
Creators Entertainment Group
01.2021 - Current
- Expertly steered company through complex merger and acquisition process with no disruption to operational productivity
- Strategically enhanced overhead efficiencies, decreased expenses, and cost of goods (COG) across department, and improved accounting processes by one full-time equivalent (FTE)
- Builds, develops, leads, and motivates successful teams to meet and exceed critical KPI's, stimulate growth, and promote efficiencies through use of CRM and CLM systems
- Oversee day-to-day cashflow, budgets and overall financial health of company working cross-functionally with CFO
- Identifies, analyzes and evaluates potential risks to organization
- Oversee change and resource management and HR functions such as benefits, payroll, hiring, onboarding, and employee orientation.
Operations Manager
Creators Entertainment Group
08.2019 - 01.2021
- Oversaw all weekly accounting functions, optimized CRM system utilization, and facilitated weekly status meetings to review growth strategies – scaled business by 40%, ultimately increasing revenue to $82M
- Cultivated and sustained high-priority client and third-party relationships while maintaining key emphasis on developing diverse new revenue streams
- Created and maintained organizational systems; organized, communicated, and launched strategic growth, workflow improvement, and efficiency-improving programs; and tracked KPI's in a high-volume, fast-paced environment
- Built training protocols and learning programs to direct and mentor all new hires through orientation period
Senior Operator
Showtime Networks
01.2018 - 01.2019
- Directed team of six Master Control Operators and Engineers developing and launching comprehensive plans to improve daily operational processes, reduce costs, educate new associates, and enhance productivity
- Coordinated cross-functionally with all departments and with clients to implement best practices, design workflow improvements, and ensure timely conveyance of all deliverables
- Spearheaded cross-functional collaboration across all departments, enhancing disaster recovery site and protocols for all Showtime networks, reducing system downtime 20% during critical malfunctions.
- Implemented best practices, restructured media file storage, and synchronized executive schedules, optimizing workflows, resulting in 10% reduction in project completion time.
Master Control Operator
Showtime Networks
01.2013 - 01.2018
- Ensured smooth delivery of programming by securing technical and operational excellence while maintaining high-quality control.
- Served as technical director during live events, assisted in solving equipment issues, malfunctions, and failures, and aided team in solving issues with graphics and media assets.
- Played integral role in troubleshooting and supporting streaming department during launch of new OTT streams.
- Earned reputation for outstanding interpersonal skills and communication abilities utilized to liaise with strategic partners effectually.
- Kept signal strong, clear, and reliable with continuous monitoring and optimization of broadcast equipment.
Education
Master of Arts -
New York Institute of Technology
New York, NY12.2012
Bachelor of Arts -
Hofstra University
Hempstead, NY05.2010
Management Executive Education, Digital Marketing Analytics Certificate -
Massachusetts Institute of Technology
03.2020
Skills
- Resource Allocation
- Startups
- Change & Resource Management
- Cost Control and Reduction
- Project Management
- KPI Tracking
- Leadership
- Budgets & Forecasting
- Team Building & Motivating
- Process & Performance Improvement
Timeline
Vice President of Operations
Creators Entertainment Group
01.2021 - Current
Operations Manager
Creators Entertainment Group
08.2019 - 01.2021
Senior Operator
Showtime Networks
01.2018 - 01.2019
Master Control Operator
Showtime Networks
01.2013 - 01.2018
Master of Arts -
New York Institute of Technology
Bachelor of Arts -
Hofstra University
Management Executive Education, Digital Marketing Analytics Certificate -
Massachusetts Institute of Technology