Nicole Polanco
Haverhill,MA
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
8
8
years of professional experience
Work History
Infant and Toddler Assistant
Wonderland Daycare Center
05.2017 - 05.2021
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Activities Director
Edgewood Senior Living
03.2013 - 03.2017
- Enhanced resident satisfaction by developing and implementing diverse activity programs tailored to individual interests and needs.
- Increased community engagement by organizing special events, outings, and guest speakers for residents.
- Improved staff efficiency by providing comprehensive training on activity planning, documentation, and safety protocols.
- Boosted participation rates with targeted marketing efforts for upcoming activities and events.
Education
High School Diploma -
Notre Dame Cristo Rey High School
Lawrence, MA06.2010
Skills
- Administrative Support
- Native Spanish fluency
- Project Coordination
- Social Skill Development
- Educational Support
- Event Planning
Timeline
Infant and Toddler Assistant
Wonderland Daycare Center
05.2017 - 05.2021
Activities Director
Edgewood Senior Living
03.2013 - 03.2017
High School Diploma -
Notre Dame Cristo Rey High School
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