Nicole Pronzato
Philadelphia,PA
Summary
Mortgage Professional with 6+ years’ experience in the mortgage industry. Exceptional customer service, loan product & problem-solving skills. Goal-oriented with a creative mind, these skills have given me ability to stand out and develop an innovative way of thinking.
Overview
7
7
years of professional experience
Work History
Mortgage Loan Processor
UMortgage
01.2023 - 02.2024
- Managed Pipeline of 25-30 Purchase Loans each month.
- Submit Loan Package to Underwriting which includes reviewing & uploading borrower documentation, and effectively communicating with any third parties to clear all conditions for final cleared to close approval
- Review, analyze and understand credit reports, tax returns, appraisals, title work and closing disclosures.
- Maintain updated knowledge of all loan products & investor guidelines to ensure appropriate documents and underwriting guidelines are met, from the time of Processing through Funding.
Mortgage Processing Team Lead
NewRez LLC
08.2020 - 11.2022
- Lead 3 different Teams working all loan products (VA, FHA, Jumbo, Conforming, non-QM)
- FHA Streamline Team – Managed 10+ Processors | 50+ Pipeline
- Aged Project Team (Loan Age: 60+ days – 6 months+) – Managed 15 Processors | 100+ Pipeline
- Post Caliber Home Loans Merger Team – Managed 7 Processors | 15+ Pipeline
- Implemented strategy to exceed funded projections
- Successfully processed and closed some of the most challenging loan applications in the company while on the Aged Team.
- Analyzed & pulled various excel reports daily to ensure monthly Team goals are met: funded units, pre-close audit, underwriting pass rate & turn time
- Worked on various projects: System updates/feedback (Epic & H2O), Aged Project, Modern EFM & Overall Processing Flow
- Additional Tasks Included: Training new employees
Mortgage Loan Processor
NewRez LLC
12.2017 - 11.2022
- Managed Pipeline of 50+ Refinance Loans each month
- Achieved Top Processor status with Top Funded Units (Funded Average of 45+/month)
- Submit Loan Package to Underwriting which includes reviewing & uploading borrower documentation, and effectively communicating with any third parties to clear all conditions for final cleared to close approval
- Review, analyze and understand credit reports, tax returns, appraisals, title work and closing disclosures
- Maintain updated knowledge of all loan products & investor guidelines to ensure appropriate documents and underwriting guidelines are met, from the time of Processing through Funding.
Service Writer/Admin Asst/Business Manager
Preferred Automotive Specialists
11.2016 - 12.2017
- Service Writer: Wrote up work orders and successfully communicated repairs to customers.
- Administrative Assistant: Tracked down invoices (Fleet included) to collect work order payments, ordered parts.
- Business Manager: Completed monthly sales reports, posted on social media platforms, developed new verbiage on business website to increase SEO results + worked closely with Business Owners to discuss and develop new creative ideas.
Education
Bachelors - Marketing
West Virginia University
Morgantown, WV05.2015
Skills
- Creative
- Competitive
- Critical Thinker
- Negotiator
- Deadline Crusher
- Detail Oriented
- Time Management
- High Functioning Multitasker
Timeline
Mortgage Loan Processor
UMortgage
01.2023 - 02.2024
Mortgage Processing Team Lead
NewRez LLC
08.2020 - 11.2022
Mortgage Loan Processor
NewRez LLC
12.2017 - 11.2022
Service Writer/Admin Asst/Business Manager
Preferred Automotive Specialists
11.2016 - 12.2017
Bachelors - Marketing
West Virginia University
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