Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Nicole Putnam

Hagadone Hospitality
Coeur D Alene,ID
1
Language
16
years of professional experience

Adaptable cleaning expert with a solid background in training staff and implementing safety protocols. Committed to enhancing operational efficiency and ensuring cleanliness in public spaces.

Work History

Janitor

3 Years 2 Months
Hagadone Hospitality | 06.2023 - Current
  • Maintained cleanliness and sanitation of public areas, ensuring a welcoming environment for guests.
  • Operated cleaning equipment including floor scrubbers, vacuums, and pressure washers efficiently.
  • Assisted in training new staff on proper cleaning techniques and safety protocols.
  • Conducted regular inspections to identify maintenance needs and ensure adherence to quality standards.

Quality Checker

6 Years 5 Months
Buck Knives | 02.2018 - 07.2024
  • Conduct thorough inspections of finished products to ensure compliance with quality standards.
  • Collaborate with production teams to identify and resolve quality issues promptly.
  • Train new employees on quality control procedures and best practices.
  • Implement process improvements that enhance product consistency and reliability.

Sales Associate

1 Year 4 Months
Vintage Stock | 10.2016 - 02.2018
  • Resolved customer inquiries and complaints swiftly, promoting satisfaction and loyalty.
  • Analyzed sales trends to identify opportunities for upselling and cross-selling products.
  • Implemented promotional displays, attracting attention and increasing foot traffic to store.
  • Built relationships with customers to encourage repeat business.
  • Carried out transactions and returns

Sales Associate

8 Months
Hastings Entertainment Inc | 02.2016 - 10.2016
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring accurate stock availability for seasonal demands.
  • Trained new sales associates on store policies and customer service standards.
  • Collaborated with team members to execute visual merchandising strategies effectively.
  • Maintained cleanliness and organization of sales floor to support optimal operations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Dockside Dishwasher

3 Years 11 Months
Hagadone Hospitality | 02.2012 - 01.2016
  • Operated industrial dishwashing equipment to ensure efficient cleaning of kitchenware.
  • Maintained cleanliness and organization of kitchen area, adhering to health and safety standards.
  • Collaborated with kitchen staff to optimize workflow and support food preparation processes.
  • Trained new team members on proper dishwashing techniques and equipment usage.
  • Monitored inventory levels of cleaning supplies, ensuring availability for uninterrupted operations.

Sales Associate

3 Months
Spirit Haloween | 08.2015 - 11.2015
  • Trained new staff on sales techniques, product knowledge, and store policies for improved performance.
  • Collaborated with team members to achieve sales targets and optimize store operations.
  • Addressed customer complaints effectively, promoting positive resolutions and retention.
  • Analyzed sales trends to identify opportunities for promotional events and seasonal displays.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate

3 Months
Spirit Haloween | 08.2014 - 11.2014
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained accurate inventory levels through regular stock assessments and replenishments.
  • Processed transactions efficiently, ensuring accuracy in cash handling and customer receipts.
  • Implemented visual merchandising strategies to maximize product visibility and appeal.

Cook

1 Month
Zips Drive In | 08.2010 - 09.2010
  • Prepared and cooked menu items according to established recipes and standards.
  • Maintained cleanliness and organization of kitchen workspace, ensuring compliance with food safety regulations.
  • Operated kitchen equipment safely, including grills, fryers, and ovens, enhancing cooking efficiency.
  • Assisted in inventory management by tracking supplies and notifying management of shortages.
  • Collaborated with team members to deliver quality service during peak hours, improving customer satisfaction.

Education

No Degree - Graphic Design

North Idaho College | Coeur D'alene, ID

High School Diploma

Lakeland High School | Rathdrum, ID | 07-2009

Skills

Cleaning expertise
Restroom care
Customer service-focused
Mopping techniques
Chemical handling
Trash compacting

Languages

Japanese
Elementary

Timeline

Janitor

Hagadone Hospitality
06.2023 - CurrentRead More

Quality Checker

Buck Knives
02.2018 - 07.2024Read More

Sales Associate

Vintage Stock
10.2016 - 02.2018Read More

Sales Associate

Hastings Entertainment Inc
02.2016 - 10.2016Read More

Sales Associate

Spirit Haloween
08.2015 - 11.2015Read More

Sales Associate

Spirit Haloween
08.2014 - 11.2014Read More

Dockside Dishwasher

Hagadone Hospitality
02.2012 - 01.2016Read More

Cook

Zips Drive In
08.2010 - 09.2010Read More

North Idaho College

No Degree from Graphic Design
Read More

Lakeland High School

High School Diploma
Read More
Nicole Putnam