NICOLE R BURTON
Portland,Oregon
Summary
Dedicated Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
33
33
years of professional experience
Work History
Front End Attendant
Target
Portland, OR
09.2024 - Current
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization in assigned areas throughout the store.
- Operated cash registers and processed customer transactions efficiently.
- Collaborated with team members to enhance customer service experiences.
- Performed regular price checks on products to ensure accurate pricing information was available for customers.
- Maintained an organized workspace at all times to maximize efficiency.
- Greeted customers upon arrival and provided excellent customer service.
Medical Assistant
Onpoint Medical Center
Portland, OR
09.2021 - 05.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized patient charts before each day's clinic sessions began.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
Checker
Safeway
Portland, OR
05.2020 - 08.2021
- Maintained accurate cash register operations for smooth checkout processes.
- Assisted customers with inquiries and resolved issues effectively.
- Collaborated with team members to streamline checkout efficiency during peak hours.
- Provided excellent customer service during all interactions with customers.
- Maintained a neat, organized checkout area by cleaning shelves, counters, bags and equipment throughout shift.
- Processed payments made by credit cards, gift cards, checks or cash accurately and efficiently.
- Counted money in cash drawers at beginning and end of shifts to ensure accuracy of funds.
Owner/Operator
Loving Touch Adult Foster Care
Portland, OR
02.1999 - 12.2019
- Met with prospective clients to present company offerings, discuss products, and showcase service solutions.
- Supervised facility operations in home office and at remote locations, ensuring safety and functionality of services.
- Assisted residents in managing daily living including lifting, bathing, and feeding support.
- Maintained case notes to document resident progress and condition.
- Evaluated patient's medical condition on daily basis.
- Provided dignified care to residents in assisted living and memory care communities, including those with all stages of dementia and Alzheimer's disease.
- Encouraged social interaction of clients and participated in activities that encouraged reading, games, and activities.
- Ensured complete documentation when entering data into the EMR system.
Certified Medical Assistant
Good Sam Hospital
Portland, OR
06.1997 - 02.2000
- Checked in and roomed Patients.
- Took Vital signs and Health Record.
- Gave Injections.
- Drew Blood.
- Worked for Endocrinology and Internal Medicine.
Certified Medical Assistant
Health First Medical Center
Portland, OR
06.1992 - 05.1997
- Worked for Internal Medicine, Podiatry, and Dermatology.
- Checked in and roomed Patients.
- Took vitals and Medical Record.
- Charted.
- Filed feet and toenails.
- Removed stitches.
- Gave Injections.
- Drew Blood.
Education
Associate of Arts - Medical Assisting
PCC
High School Diploma -
Madison HS
Skills
- Medical Front and Back Office
- Electronic Medical Records
- Vital signs and Examinations
- Communication skills
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- HIPAA compliance
- Venipuncture and phlebotomy
- Medical terminology
- Account management
- Patient-handling equipment
- Medical records management
- Emergency procedures
- Patient assessments
Timeline
Front End Attendant
Target
09.2024 - Current
Medical Assistant
Onpoint Medical Center
09.2021 - 05.2023
Checker
Safeway
05.2020 - 08.2021
Owner/Operator
Loving Touch Adult Foster Care
02.1999 - 12.2019
Certified Medical Assistant
Good Sam Hospital
06.1997 - 02.2000
Certified Medical Assistant
Health First Medical Center
06.1992 - 05.1997
Associate of Arts - Medical Assisting
PCC
High School Diploma -
Madison HS