Summary
Overview
Work History
Education
Skills
Certification
Timeline

Nicole Reedy

Cleveland,OH

Summary

Experienced Investigator, Data Analyst, and Intake Officer skilled in gathering information through interviews and online investigations. Prioritizes urgency and maintains confidentiality. Strong decision-making abilities in fast-paced situations. Exceptional attention to detail in report writing and effective communication and listening skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Data Analyst, Intake Officer

Cuyahoga County Prosecutor’s
11.2021 - Current
  • Evaluated intricate scenarios to make sound decisions.
  • Communication Skills – Strong written and verbal skills for briefing law enforcement officials.
  • Collaboration – Experience working with multi-agency task forces and intelligence teams.
  • Attention to Detail – Precision in analyzing reports and identifying patterns.

Demonstrated expertise in various intelligence research, collection, processing, and exploitation methods.

Reviewed cases of child exploitation for further investigation.

  • Managed a high volume of cases, prioritizing workload for optimal efficiency.

Researcher 1

IntelliCorp
11.2020 - 11.2021
  • Review and release background screening leads to clients using knowledge of FCRA, client matrices, and Cisive policy. Review disclosures if applicable and apply advanced FCRA knowledge.
  • Utilize keen sense of detail to ensure lead reporting is consistent and accurate. Ensure lead notes are clear, concise and without error.
  • Review work produced by vendors and support team to ensure accuracy. Provide guidance to remedy performance-related errors by sharing knowledge and constructively providing guidance to avoid repeated mistakes.
  • Maintain confidentiality and exhibit reliable attendance in accordance with organizational and departmental policies.
  • Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
  • Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
  • Presented research findings at national and international conferences, raising the profile of the institution.

Investigator/Child Protection Specialists

Department of Children's Services
11.2019 - 08.2020
  • Make a difference in the lives of the children, families and communities they serve. As a Child Protection Specialist, you will join a fast -paced environment where you will balance work as an individual and as a team member, to assess the safety of children.
  • You will partner with families, providers and the community to develop and implement strategies to ensure child safety, permanency, and well-being, and work to help engage and strengthen families in the process.
  • Documented findings and prepared detailed reports.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Collaborated with federal agencies on investigations.
  • Conducted interviews with witnesses and clients.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Testified in court during [Type] proceedings and trials.

Intake Officer

Cleveland Municipal Court
09.2018 - 01.2020
  • Interviews individuals who have been arrested and charged with a felony or misdemeanor crime and are being held prior to arraignment at the Cleveland Municipal Court
  • Informs detainees of purpose of bail investigation, reviews pretrial services, and obtains the detainees consent.
  • Gathers and compiles information necessary to complete the bail evaluation process. Verifies background information provided by the defendant.
  • Completes data entry of information into the Pretrial database. Prepares thorough and accurate investigation reports and make appropriate recommendations.
  • Assist Pretrial Release and Supervision Officers in carrying out investigations and pretrial tasks.
  • Conducted thorough assessments of client needs and made appropriate service recommendations.
  • Prepared reports to document incidents and violations.

Investigator

CSRA, Inc
11.2017 - 11.2019
  • Conduct complex, full-field character investigations which provide comprehensive coverage of basic suitability, eligibility, loyalty, and overall security-related concerns for approximately fifty government agencies responsible for some of the nation's most sensitive missions.
  • Conduct complex competitive qualification investigations on candidates for top federal administrative and executive positions. Investigative requirements vary on a case by case basis. These cases must be completed on a high priority schedule and involve in-depth interviews with key executives at all levels of government, private industry, academia, and other professions.
  • Prepare comprehensive reports that contain relevant information to demonstrate a competent investigation.

Transportation Security Officer

Department of Homeland Security Transportation Security Administration
11.2016 - 02.2017
  • Operated various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
  • Performed searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property.

Data Analyst/Records Examiner

Drug Enforcement Administration/FSA
06.2014 - 08.2015
  • Reviewed Data and information from multiple sources.
  • Extracted data from data base and establish/maintain physical file.
  • Received, suspense petitions, claims, process sharing requests and reconcile inconsistencies.
  • Gather information and organize investigative package and verify case files and case tracking system. Maintained internal status information on the disposition of all forfeited assets.

Customer Service Associate

Pitney Bowes Inc
07.2009 - 08.2013
  • Prepared materials for mailing including: applying postage, preparing items for shipment or collection distributing items as needed, ensuring items are properly labeled and documenting data according to management guidelines.
  • Performed start-up and operations of postage equipment and sort, deliver and pick-up mail and packages utilizing mail cart according to established time frames and service standards.

Criminal Research Specialist/Online Investigator

Acxiom Information Security Services
06.2006 - 05.2012
  • Conducted public records research on job candidates of client companies; searches, sorts, receives, analyzes, and evaluates data collected; inputs thorough and accurate notes on results and status. Investigate new and/or improved methods to perform criminal background checks.
  • Utilized public access criminal court record information (via phone, fax, web, dial-up modem) to conduct criminal history.

Education

Bachelors of Science - Criminal Justice

University of Toledo

Skills

  • Microsoft Office
  • Law Enforcement Automated Data System(LEADS)
  • OSINT certified
  • Ability to perform on-site investigations using evidence supplies and exertion of a moderate amount of physical effort to stoop, crouch, climb and lift in performance of assigned duties; uses audio and video equipment and cameras
  • Ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and problem solve;
  • Ability to comprehend a variety of informational documents including case files, subpoenas, peer to peer downloads, forensic reports, cybertips/complaints, investigative and other reports, written statements and interviews, and emails;
  • Ability to prepare emails, investigative reports, expense reports, subpoenas, search warrants, diagrams, vehicle mileage reports, and other job-related documents using prescribed format and conforming to all rules of punctuation, grammar, diction and style;
  • Ability to use and interpret basic medical, legal, counseling, and financial terminology;
  • Ability to communicate and to develop and maintain effective working relationships with staff, family members, witnesses, victims, suspects, attorneys, law enforcement personnel, co-workers, the public, supervisor and co-workers;
  • Must possess qualities of fairness, a strong work ethic, have the highest integrity; and must also maintain the confidentiality of law enforcement and investigatory records and other confidential information;

Certification

OSINT

Law Enforcement Automated Data System(LEADS)

Internet Crimes Against Children(ICAC)IDS

Timeline

Data Analyst, Intake Officer - Cuyahoga County Prosecutor’s
11.2021 - Current
Researcher 1 - IntelliCorp
11.2020 - 11.2021
Investigator/Child Protection Specialists - Department of Children's Services
11.2019 - 08.2020
Intake Officer - Cleveland Municipal Court
09.2018 - 01.2020
Investigator - CSRA, Inc
11.2017 - 11.2019
Transportation Security Officer - Department of Homeland Security Transportation Security Administration
11.2016 - 02.2017
Data Analyst/Records Examiner - Drug Enforcement Administration/FSA
06.2014 - 08.2015
Customer Service Associate - Pitney Bowes Inc
07.2009 - 08.2013
Criminal Research Specialist/Online Investigator - Acxiom Information Security Services
06.2006 - 05.2012
University of Toledo - Bachelors of Science, Criminal Justice
Nicole Reedy