Compassionate and caring individual diligent about serving patient's medical and personal needs. 20+ years experience. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
9
9
years of professional experience
Work History
Resident Care Coordinator
Carolina Manor Assisted Living
Appleton, WI
07.2024 - 11.2024
Served as a liaison between families and guardians and healthcare providers.
Educated family members about their loved one's condition and treatment plan.
Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions.
Monitored residents' medical records and documented changes in condition or behavior.
Performed assessments on new admissions and provided orientation to new residents regarding facility rules and regulations.
Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure.
Collaborated with interdisciplinary team members to coordinate care services.
Developed and implemented resident care plans to meet individual needs.
Updated and maintained databases with current information.
Medication Technician
Emerald Ridge Assisted Living
Neenah, WI
09.2022 - 07.2024
Obtained, recorded and reported patient vital signs for medication administration.
Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Provided physical support to assist patients with bathing, dressing and toileting.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Assisted in updating patient care plans with medication changes and observations.
Administrator
Carolina Manor Assisted Living
Appleton, WI
02.2022 - 09.2022
Communicated with patients with compassion while keeping medical information private.
Facilitated peer-to-peer conflict resolution.
Initiated training and education programs for supporting healthcare staff.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Solicited medical history information from patients to provide best and most effective medical advice.
Trained and qualified staff per board requirements as well as national, state and local regulations.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Patient Care Technician
Fresenius Kidney Care Dialysis
Oshkosh, WI
08.2021 - 03.2022
Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters and grafts.
Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
Performed routine sterilization, cleaning and maintenance of hemodialysis machines and equipment.
Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
Transported patients from rooms and prepared for treatments.
Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records.
Operated hemodialysis machine to provide dialysis treatment for patients with kidney failure.
Cleaned fistula, graft and catheter with antiseptic solution.
Discontinued dialysis treatment according to established procedures.
Initiated dialysis treatment according to prescribed orders.
Medication Technician
Emerald Ridge Assisted Living
Neenah, WI
08.2017 - 08.2021
Obtained, recorded and reported patient vital signs for medication administration.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Provided mental health care by administering psychotropic medications and teaching breathing exercises for anxiety issues.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Maintained clean and well-organized environment for client happiness and safety.
Provided ongoing compassionate patient care for each client.
Provided direct care services including bathing, dressing, grooming, toileting, feeding.
Contacted pharmacies to submit and refill patients' prescriptions.
Team Lead
Elder Lodge Assisted Living
Neenah, WI
09.2015 - 06.2017
Delegated daily tasks to team members to optimize group productivity.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Followed care plan and directions to administer medications.
Assisted with meal planning to meet nutritional plans.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Followed safe lifting and transferring techniques to transport residents.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Provided ongoing compassionate patient care for each client.
Engaged with patients and families to provide emotional support and daily living instruction.
Education
CBRF Administrator -
Baka Core Training Centers
04.2022
High School Diploma -
Kimberly High School
Kimberly, WI
05.1996
Patient Care Technician
Fresenius Kidney Care
Neenah, WI
Skills
Resourceful and Analytical
Verbal and Written Communication
Team Building and Leadership
Personable and Approachable
Reporting and Documentation
ADL Assistance
Respectful and Compassionate
Dependable and Responsible
HIPAA Compliance
Critical Thinking
First Aid Certification
Client Records Management
CPR Certification
Blood Sugar Monitoring
Catheter Care
Medication Administration
Wound Care
Infection Prevention and Control
Electronic Recordkeeping
Charting Expertise
Certification
CBRF Administrator Certificate 04/21/2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Resident Care Coordinator
Carolina Manor Assisted Living
07.2024 - 11.2024
Medication Technician
Emerald Ridge Assisted Living
09.2022 - 07.2024
Administrator
Carolina Manor Assisted Living
02.2022 - 09.2022
Patient Care Technician
Fresenius Kidney Care Dialysis
08.2021 - 03.2022
Medication Technician
Emerald Ridge Assisted Living
08.2017 - 08.2021
Team Lead
Elder Lodge Assisted Living
09.2015 - 06.2017
CBRF Administrator -
Baka Core Training Centers
High School Diploma -
Kimberly High School
Patient Care Technician
Fresenius Kidney Care
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