Anna Salazar
Gardens at Escondido
Vista,CA
2
Languages
24
years of professional experience
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Experienced with resident care coordination, focusing on delivering comprehensive care plans. Utilizes effective communication and organizational skills to ensure resident well-being. Track record of fostering supportive and collaborative environment for both residents and staff.
Work History
Resident Care Coordinator
1 Year 5 Months- Coordinated resident care plans, ensuring alignment with individual needs and preferences.
- Collaborated with interdisciplinary teams to enhance quality of care and service delivery.
- Implemented training programs for staff on best practices in resident engagement and support.
- Monitored compliance with regulatory standards, promoting safety and well-being among residents.
- Analyzed resident feedback to identify areas for improvement in care services and programs.
- Led performance evaluations, mentoring team members to ensure high standards of care delivery.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
- Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
- Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
- Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Increased resident satisfaction by addressing concerns promptly and fostering a positive living environment.
- Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
- Developed policies and procedures for effective pharmacy management.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored and assisted residents through individual service plans.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Promoted family engagement through regular updates on resident progress and involvement in care planning decisions.
- Remained alert to problems or health issues of clients and competently responded.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
General Manager/Area Lead
1 Year 11 Months- Directed the successful launch of the inaugural HomeState location in the Southern region in June, ensuring seamless operations and delivering exceptional service to all patrons.
- Currently refining procedures to align more closely with the specific requirements of the oceanside community.
- Presently overseeing store operations as an Area Lead for the Los Angeles region.
- Led operational strategies to enhance efficiency and improve overall performance across multiple locations.
- Developed and implemented comprehensive training programs for management and staff to foster professional growth.
- Streamlined inventory management processes, reducing waste and optimizing supply chain logistics.
- Oversaw budget management, aligning financial resources with key business objectives for sustainable growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
General Manager
7 Years 5 Months- Refined strategic vision and foresight.
- Managed yearly budgeting, implementing measures to prevent overspending, reduce expenditure rates, and uphold sustainability goals.
- Utilized performance metrics to assess and enhance operational efficiency, adapt to current market dynamics, and forecast future requirements.
- Streamlined financial oversight by coordinating budgets, overseeing profit and loss statements, and consistently achieving profit margins in alignment with growth strategies.
- Analyzed reports to gauge performance, identify targeted enhancements, and enact necessary adjustments.
- Enhanced productivity by integrating material planning, data collection, payroll, and accounting systems into a unified platform.
- Established, enforced, and optimized internal policies to ensure agility in responding to demands.
- Optimized efficiency through coaching and mentoring staff on management principles, industry norms, company protocols, and technological tools.
General Manager
13 Years 4 Months- Implemented and managed yearly budgeting with stringent controls to avert overspending, reduce burn rate, and uphold sustainability objectives.
- Crafted business strategies and established protocols to enhance operational excellence and team efficacy.
- Innovated a contemporary employee recognition initiative, elevating productivity and bolstering team morale.
- Fostered and sustained customer and supplier relationships through strategic account development.
- Optimized operational efficiency and output by overseeing budgets, accounts, and expenditures.
- Implemented cost-saving measures, orchestrated delivery timelines, and conducted risk assessments to heighten overall profitability.
- Amplified productivity through the integration of material planning, data collection, payroll, and accounting systems into a unified framework.
- Oversaw daily operations to ensure exceptional guest experiences and operational efficiency.
- Developed and implemented training programs for staff, enhancing service quality and team performance.
- Managed vendor relationships to streamline supply chain processes and reduce inventory costs.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Assistant Manager to Radio Station
1 Year 11 Months- Generated precise office documentation, maintained updated spreadsheets, and developed presentations to aid executives and enhance team efficiency.
- Utilized advanced software skills to create documents, reports, and presentations for executives and board members.
- Managed incoming calls and emails, taking proactive measures to respond or redirect messages as needed for managerial attention.
- Transcribed meeting minutes and coordinated company meetings and events to facilitate sales, business growth, and support for senior management teams.
Education
High School Graduate
Skills
Performance Evaluation and Monitoring
Policy Development and Enforcement
Financial Statement Review
Problem Anticipation and Resolution
Administrative Management
Mathematical Calculation and Reasoning
Revenue Forecasting
Recruitment and Hiring
Staff Scheduling
Business Leadership
Focus and Follow-Through
Customer Service Management
Goal Setting
Finance and Accounting Oversight
Staff training and development
Clinical assessment
Medical terminology
First aid and CPR
Strong leadership
Dementia care
Dressing assistance
Vital signs monitoring
Patient care
Charting master
Personal hygiene assistance
Meal preparation
Medication administration
ADL support
Mobility assistance
Emergency response
Transfers
Resident advocacy
Behavior documentation
Memory care
Toileting assistance
Ambulation support
Teamwork
Patient assistance
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Organizational skills
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Decision-making
Patient care assessment
Relationship building
Training and mentoring
Employee supervision
Medication dispensing
Self motivation
Analytical thinking
Conflict resolution
Operations management
Professionalism
Staff management
Employee recruitment and hiring
Problem identification
Goal setting
Care planning
Resident documentation
Accomplishments
- Staffing - Worked directly with Human Resources to streamline the hiring and onboarding process.
- Marketing - Implemented marketing strategies which resulted in 30% growth of customer base.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
LANGUAGE
Fluent in English
Fluent in Spanish
AWARDS
SerfSave Certification, CA Alcohol Server Training
ADDITIONAL WORK EXPERIENCE
- City of Industry, CA (5 years) - Versatile roles from greeter/seater to cross-trained positions in food bar and cashiering. Engaged in diverse marketing activities including school outreach, weekend community events, and local marketing initiatives.
- Shift Leader - Advanced responsibilities encompassed BOH familiarity, break management, and cost control understanding.
- Cerritos, CA (1 year) - Managed FOH as Service Manager, ensuring guest satisfaction, dining room efficiency, and bar operations.
- Torrance, CA (2 years) - Oversight of kitchen operations as Kitchen Manager, handling food orders, inventory, prep, and scheduling.
- City of Bell, CA (1 year) - Elevated store service standards as Manager in Charge, contributing to a 5-star service rating.
- El Cajon, CA (1 year) - General Manager role involved continuous monitoring and support within a new district.
- San Diego, CA (1 year) - Provided ongoing district support and successfully addressed operational challenges in a turnover store.
- Oceanside, CA (1.5 years) - Continued support and turnaround efforts in a challenging and underperforming store.
- Rubios- Escondido, CA - Started as Assistant Manager, promoted to General Manager in January 2016.
- Rubio's-Rancho Bernardo, CA – General Manager (6 months).
- Rubios- San Marcos, CA – General Manager (6 months).
- Rubios- Encinitas, CA – General Manager (8 months).
Timeline
Resident Care Coordinator
Gardens at Escondido
03.2025 - CurrentRead More
General Manager/Area Lead
HomeState
03.2023 - 02.2025Read More
General Manager
Rubio's
10.2015 - 03.2023Read More
Assistant Manager to Radio Station
La Que Buena
01.2009 - 12.2010Read More
General Manager
Hometown Buffet
03.2002 - 07.2015Read More
Mt San Antonio College
Read More
Santana
High School Graduate
Read More