Nicole Reyes
Brooklyn,NY
Summary
Dedicated sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Flagship Store Market Manager
LensCrafters
02.2020 - Current
- Ensured compliance with company policies, safety standards, and local regulations through regular audits and staff education.
- Implemented loss prevention measures to reduce shrinkage rates and safeguard company assets effectively.
- Oversaw routine maintenance tasks to preserve an inviting store appearance reflective of brand standards.
- Facilitated clear communication between store teams and corporate leadership, fostering a collaborative environment that prioritized shared goals.
- Improved customer satisfaction with attentive service, quick issue resolution, and thorough followup.
Flagship Store Manager
A Pea In The Pod
05.2018 - 02.2020
- Championed store events that drove foot traffic, increased brand awareness, and elevated the overall customer experience.
- Achieved sales targets consistently by monitoring KPIs closely and taking corrective action as needed.
Flagship Store Manager
New York And Company
07.2013 - 05.2018
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained new employees on proper protocols and customer service standards.
Education
Bachelor of Arts - Elementary Education
IBCo
Stony Brook, NY05.2012
Skills
- Store Operations
- Inventory Management
- Sales Forecasting
- Time Management
Timeline
Flagship Store Market Manager
LensCrafters
02.2020 - Current
Flagship Store Manager
A Pea In The Pod
05.2018 - 02.2020
Flagship Store Manager
New York And Company
07.2013 - 05.2018
Bachelor of Arts - Elementary Education
IBCo
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