Ray Sarafian
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
27
27
years of professional experience
Work History
Flagship Store Manager
The North Face
01.2017 - Current
- Store Manager for one of the newest and highest volume full price retail stores in Ala Moana Center
- Grew the business from $2.5M in 2017 to a projected $7M dollars for fiscal year 2020
- Accomplishments: 2021 and 2022 Top Performing Store for Loyalty Capture rate, 2020 Store Manager of the Year, 2019 Store Manager of the Year, 2019 Top Comp Store of the year, and Nominated Rookie of the Year 2018
Store Manager/District Trainer
Oakley
01.2012 - 01.2017
- Store Manager for all 3 stores in the Hawaii Market (Whalers Village, Maui, Waikiki, and Ala Moana)
- Store Manager at the largest volume O Store in the company of $3.8 Million at the Ala Moana Shopping Center
- Obtained role as a district trainer for the past 3 years
- District Trainer role supports district manager with communication and initiatives
- Accomplishments: Drove all 3 stores to the highest volumes in stores histories
- Store of the Year 2016 at Ala Moana
- Finished 2016 at 9.8% comp best sales results in the company, highest comp and percentage to plan
- 2015 received recognition for the best inventory results in the company at the Waikiki location
- In 2012, new store opening in Maui at our Whalers Village location
- Hired and trained a brand new team
Interim Store Manager
Billabong
01.2010 - 01.2012
- Manage and supervise staff of sales associates and supervisors
- Responsible for recruiting, interviewing, and selecting the best candidates for job openings
- Implemented company training programs including product information, store operations, and selling skills
- Efficiently plan tasks and manage execution to achieve financial goals/results within budget and on time by setting daily goals, analyzing monthly plans and managing labor hours
Mortgage Advisor
H & R Block/Option One Mortgage
01.2007 - 01.2009
- Obtain mortgage loans from inbound and outbound calls
- Assess and evaluate customer's financial needs to build strong relationships with customer’s following-up on a regular basis
- Determine and recommend financial product and service solutions for customers based on analysis of customer finances and customer's needs and objectives
- Accomplishments: Recognized and awarded for surpassing goals 20% above average
- Highest revenue totals and loan amounts for the Branch/Division
Sales Manager
Marriott International
01.1998 - 01.2007
- Regional Group Sales Manager for all Marriott Hotels in Orange County, California
- Manage an extensive portfolio of 30 premier Hotels and Resorts in the Southern California Territory
- Conduct market analysis, proposal development and business negotiations to maximize profit for selling rooms, scheduling groups/large conventions, Food and Beverage/Catering, and Meeting Rooms
- Management experience in several departments including: Hotel Operations, Accounting, Human Resources, Front Desk, Housekeeping, and Maintenance
- Accomplishments: Recipient of Marriott Golden Circle Awards for outstanding accomplishments in 2006
- Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele
Education
Interpersonal Communications
California State University, Long Beach
01.2004
Orange Coast College
Costa Mesa, CA01.2001
Skills
- Store operations
- Team management
- Strategic leadership
- Store operations oversight
Timeline
Flagship Store Manager
The North Face
01.2017 - Current
Store Manager/District Trainer
Oakley
01.2012 - 01.2017
Interim Store Manager
Billabong
01.2010 - 01.2012
Mortgage Advisor
H & R Block/Option One Mortgage
01.2007 - 01.2009
Sales Manager
Marriott International
01.1998 - 01.2007
Interpersonal Communications
California State University, Long Beach
Orange Coast College
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