Nicole Reyna
Pipe Creek,TX
Summary
Dedicated professional with strong customer service and cash handling skills. Experienced in maintaining organized checkout areas and training new employees to enhance team performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Checker
Lowes
Bandera, Texas
01.2026 - 02.2026
- Verified pricing and accuracy of merchandise at checkout stations.
- Assisted customers with inquiries regarding product availability and features.
- Maintained organized checkout area to enhance customer experience.
- Trained new employees on checkout procedures and customer service skills.
- Reported discrepancies in inventory or pricing to management promptly.
- Provided excellent customer service during all interactions with customers.
- Maintained a neat, organized checkout area by cleaning shelves, counters, bags and equipment throughout shift.
Cashier
CVS Pharmacy
Bandera, Texas
09.2025 - 01.2026
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with locating products and answering queries.
- Ensured cleanliness and organization of checkout area and store.
- Collaborated with team members to enhance overall store performance.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Bank Teller
Thomaston Savings Bank
Thomaston, Connecticut
08.2009 - 09.2011
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking services.
- Managed cash drawer and balanced daily transactions.
- Promoted bank products and services to enhance customer engagement.
- Collaborated with team members to improve service delivery.
- Maintained compliance with banking regulations and policies.
- Handled customer complaints professionally and resolved issues promptly.
- Utilized banking software to record transactions and update accounts.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Education
High School Diploma -
John F Kennedy High School
Waterbury, CT06-2008
Skills
- Point of sale
- Checkout procedures
- Cash handling
- Verifying transactions
- Inventory management
- Customer inquiries
- Customer relationship management
Certification
Pharmaceutical technician in training
Timeline
Checker
Lowes
01.2026 - 02.2026
Cashier
CVS Pharmacy
09.2025 - 01.2026
Bank Teller
Thomaston Savings Bank
08.2009 - 09.2011
High School Diploma -
John F Kennedy High School