Nicole Richardson
Providence,RI
Summary
Skilled Youth Mentor with exceptional patience and more than 3 years of experience. Effective mentor with extensive knowledge of clinical groups and inspiring mentality. Dedicated to individualized relationships and compassionate listening.
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Youth Mentor
St. Mary's Home For Children
01.2020 - 05.2023
- Created workshops for youth to improve communication skills, teamwork and cooperation.
- Counseled students regarding educational issues such as truancy, study habits and career planning.
- Assisted youth with transportation for scheduled visits.
- Provided guidance to youth applying for grant money as well as state I.D's and employment.
- Helped with finding and/or reconnecting youth with family or support system.
- Implemented employers core values.
- Introduced students to positive and creative outlets such as Youth Council and clinical led youth groups.
Assistant Supervisor
St. Mary's Home For Children
11.2018 - 11.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Worked with management team to implement proper division of responsibilities.
- Submitted documentation and reports to upper management.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Revised work practices to improve efficiency, boost quality and meet agency goals.
- Maintained safety records and accident reports for human resources.
- Recommended changes to policies and procedures to maximize team efficiency and safety.
- Completed yearly evaluations.
- Tracked department resources and expenses.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets.
- Handled client complaints, resolved issues, and adjusted policies to meet changing needs.
Teacher's Assistant
St. Mary's Home For Children
08.2010 - 06.2017
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Implemented IEP or 504 plan.
- Gave class instruction
- assisted in safety restraints.
- Assisted lead teachers with lesson plan creation and materials development .
- Maintained safety and security by overseeing students and implementing safety prodedures
Residential Counselor
St. Mary's Home For Children
06.2006 - 08.2010
- Monitored and documented client progress toward meeting goals and objectives.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.
- Developed and maintained relationships with community resources to provide additional support services.
- Coordinated with other professionals to develop interdisciplinary treatment plans.
- Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through building and room rounds.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Collaborated with residential team to maximize effective and efficient operations.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Developed, implemented and monitored residential policies and procedures.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Responded to student inquiries and concerns, offering support and guidance.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Facilitated smooth transition of new students into residential program.
- Developed and maintained relationships with parents to promote positive living environment for students.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
Education
No Degree - Para Professional
West Bay Community
Warwick, RI06.2014
High School Diploma -
Feinstein High School
Providence, RI06.2002
Skills
- Program Operations
- Constructive Feedback
- community Support
- Homework Assistance
- Peer Counseling
- Academic and Recreational Activities
- Crisis Situations
- Case Management
- Age-Appropriate Curriculum
- Mentoring
- Community Service Programs
- Positive Reinforcement Strategies
- Client Needs Assessment
Timeline
Youth Mentor
St. Mary's Home For Children
01.2020 - 05.2023
Assistant Supervisor
St. Mary's Home For Children
11.2018 - 11.2019
Teacher's Assistant
St. Mary's Home For Children
08.2010 - 06.2017
Residential Counselor
St. Mary's Home For Children
06.2006 - 08.2010
No Degree - Para Professional
West Bay Community
High School Diploma -
Feinstein High School
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