Nicole Richey
Corbett Hill Wellness Center
Portland,OR
19
years of professional experience
1
Certification
Results-driven professional with strong time management and problem-solving abilities. Demonstrates reliability and adaptability while effectively managing multiple priorities. Focused on driving team success and contributing to organizational growth by applying new skills and taking on additional responsibilities.
Work History
Barista
1 Year 10 Months- Prepared espresso beverages, brewed coffee, and specialty drinks following cafe recipes and quality standards.
- Operated point-of-sale system, processed orders accurately, processed card transactions.
- Delivered attentive customer service, answered menu questions, and resolved order issues efficiently.
- Monitored inventory levels, restocked milk, syrups, and supplies, and reduced service interruptions.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Inspect beverage quality, adjust brewing methods, and uphold consistent café presentation standards.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise in coffees, teas, and merchandise.
- Maintained clean workstations, sanitized equipment, and followed food safety procedures throughout shifts.
Administrative Assistant
3 Years 2 Months- Coordinated appointment calendars for 7 providers in a multidisciplinary, alternative care clinic. Resolved scheduling conflicts for patients and providers.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed incoming calls, routed inquiries, and delivered courteous front-desk support.
- Maintained confidential patient records with accuracy and compliance.
- Prepared correspondence, forms, and office documents for daily administrative operations.
- Verified client information and updated records across office systems.
- Streamlined administrative procedures to improve efficiency and staff coordination.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Bartender
1 Year 2 Months- Walked the room, clear cocktail tables, monitor floors and bathrooms for cleanliness and also monitor customers for their level of intoxication, keeping aware when to cut people off.
- Prepare for opening service and at the end of shift, break down, wipe down and clean the bar, dishes and all bottles. Wrap everything to keep clean and sanitized until next opening.
- Mixed cocktails and prepared beverages to customer specifications.
- Served guests promptly while maintaining clean, organized bar stations.
- Processed cash and card transactions accurately during busy shifts.
Cook/Prep/Pro Shop Attendant
1 Year 4 Months- Opened café, activated equipment, prepped breakfast burritos, brewed coffee, operated register and POS system, took orders, prepared and served food.
- Stocked beer and beverage fridges while also doing inventory.
- Maintained sanitary work areas, equipment, and storage practices
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Made and served mixed drinks, beer on draft, hard liquor shots and wine.
- Managed grill, sauté, and line stations
- Prepared high-volume menu items while maintaining consistent quality, portion control, and food safety standards.
- Coordinated kitchen workflow to keep service efficient during peak meal periods.
- Supervised food preparation tasks to support timely production and smooth line operations.
- Answered phones, scheduled tee times, maintained a cleanly work area.
- Sold merchandise, informed ordering manager when stock was getting low, or if other things were in high demand
- Changed grips on golf clubs
- Pulled golf carts out for the day, assigned them to players, cleaned them upon return.
- Closing procedures with register and doing a money drop at the end of the day.
Delivery Driver/Customer Service
1 Year 5 Months- Navigated delivery app and GPS routing to complete orders efficiently across assigned areas.
- Verified order accuracy and handled food with care before handoff to customers.
- Communicated clearly with customers regarding pickup status, delivery updates, and issue resolution.
Event Coordinator
7 Years 7 Months- Coordinated setup and breakdown for major events including weddings, quinceaneras, celebrations of life, and baby showers, ensuring seamless execution.
- Conducted inventory on event day to verify delivery of all items specified in contracts,
- Led coordination of weddings independently or with an assistant, overseeing all aspects to fulfill client expectations.
- Seasonal work.
Caterer/Server
10 Years 2 Months- Prepared catered menu items according to event specifications and food safety standards
- Set up serving stations, linens, and equipment for banquets, meetings, and private functions
- Maintained clean work areas, sanitized tools, and followed sanitation procedures throughout service
- Assisted with inventory checks, supply restocking, and accurate food production planning
- Communicated with event staff to confirm service flow, guest needs, and special requests
Assembly Line Worker
3 Months- Assembled face shields for distribution to children's hospitals worldwide during the pandemic.
- Inspected finished parts for defects, verifying compliance with specifications and customer requirements.
Office Manager/Bookkeeper
8 Years 1 Month- handled bi-weekly janitorial duties in the
- Coordinated insurance calls to secure patient eligibility approvals prior to treatment.
- Processed and recorded payments for services rendered.Provided customer service by addressing inquiries and resolving issues.
- Managed patient records, ensuring accurate documentation and confidential file organization.
- Directed daily office operations, maintaining smooth patient flow and front desk coverage.
- Coordinated appointment scheduling, reducing conflicts and supporting efficient provider calendars.
Bistro Supervisor
5 Years 6 Months- Supervised bistro operations, ensuring consistent service standards and resident satisfaction.
- Managed bistro opening and closing procedures for smooth transitions.
- Conducted weekly inventory and restocked supplies.
- Prepared and served coffee, specialty drinks, and smoothies to enhance customer experience.
- Weekly deep cleaning and maintenance of the equipment to ensure easy flow of every shift.
- Served beer and wine, used a POS system to charge the residents and monitor the available food balance.
- Monitored residents' safety and well-being while at the bistro and away, always aware of the needs and desires of the residents, customer service.
- Opened and closed out the cash register at the beginning and end of each shift to assure proper exchange and honesty among employees.
- Coordinated daily food presentation, beverage service, and guest readiness for dining periods.
- Trained staff on hospitality procedures, sanitation expectations, and courteous resident interactions.
Education
Associate's degree - Science
Licensed - Cosmetology
Skills
Time management
Interpersonal communication
Attention to detail
Team player
Problem Solving
Operating a company vehicle
Customer Service
Office Administration
Barista Experience
Transaction management
Food preparation
Certification
Licensed Cosmetologist, January 2006 to December 2023
Assessments
- Teamwork: Interpersonal skills — Highly Proficient
- February 2022
- Responding to challenging team situations at work
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Personal Information
- Title: Easily teachable, a quick learner, extremely hard-working, honest, loyal, open-minded and always willing to learn and grow.
- Work Permit: Authorized to work in the US for any employer
Timeline
Barista
Rose City Cofee
12.2024 - CurrentRead More
Administrative Assistant
Corbett Hill Wellness Center
08.2023 - CurrentRead More
Bartender
Frank's Place
04.2022 - 06.2023Read More
Cook/Prep/Pro Shop Attendant
Airways Golf Course
02.2022 - 06.2023Read More
Delivery Driver/Customer Service
UberEATS
01.2022 - 06.2023Read More
Assembly Line Worker
PRECISION PLASTICS
03.2020 - 06.2020Read More
Event Coordinator
Extraordinary Life Events
11.2015 - 06.2023Read More
Caterer/Server
Classic Catering
04.2013 - 06.2023Read More
Office Manager/Bookkeeper
Norton Chiropractic Wellness Center
12.2007 - 01.2016Read More
Bistro Supervisor
Fairwinds Woodward Park
12.2007 - 06.2013Read More
Vogue College of Cosmetology-San Antonio Fredericksburg
Licensed from Cosmetology
Read More
Willow International
Associate's degree from Science
Read More