Nicole Riffle
Toledo,OH
Summary
Dynamic bartender with strong beverage preparation skills and effective cash handling experience. Committed to delivering exceptional customer service and maintaining high hygiene standards.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
Work History
Bartender
Grape vine
Toledo, Ohio
08.2020 - Current
- Prepared and served a variety of beverages to guests in a timely manner.
- Managed bar inventory, ensuring all supplies were stocked and organized.
- Maintained cleanliness and hygiene standards throughout the bar area.
- Handled cash transactions accurately while ensuring proper billing procedures were followed.
- Trained new bartenders on menu items, drink preparation, and customer service techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
3 cheers
Walbridge, Ohio
06.2017 - 11.2022
- Prepared and served a variety of beverages to guests in a timely manner.
- Managed bar inventory, ensuring all supplies were stocked and organized.
- Maintained cleanliness and hygiene standards throughout the bar area.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared garnishes by evenly slicing and pitting fruits.
- Upheld strict regulations for safe alcohol service and food safety.
- Assisted with inventorying beverage stock and bar supplies.
Bartender
Holiday inn French quarter
Perrysburg, Ohio
04.2014 - 05.2019
- Managed bar inventory, ensuring all supplies were stocked and organized.
- Collaborated with kitchen staff to coordinate food and beverage service efficiently.
- Handled cash transactions accurately while ensuring proper billing procedures were followed.
- Trained new bartenders on menu items, drink preparation, and customer service techniques.
- Resolved guest complaints promptly to enhance overall satisfaction during their stay.
- Maintained cleanliness and hygiene standards throughout the bar area.
- Obtained cash bank and stocked service bar to prepare for operation.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Lake
Millbury, OHSkills
- Beverage preparation
- Inventory management
- Cash handling
- Point of Sale operation
Timeline
Bartender
Grape vine
08.2020 - Current
Bartender
3 cheers
06.2017 - 11.2022
Bartender
Holiday inn French quarter
04.2014 - 05.2019
Lake