Nicole Rivera
Ladson ,SC
Summary
Dynamic bartender with extensive experience, recognized for delivering exceptional customer service and crafting high-quality beverages. Proven ability to manage inventory efficiently and train staff, fostering a collaborative team environment. Strong multitasking skills and a service-oriented mindset ensure a memorable experience for patrons. Hands on experience and great customer service. I have a strong outgoing personality and love what I do.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Key Manager
Charleston Sports Pub
Summerville, SC
01.2026 - Current
- Crafted and served diverse beverage selections to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in restocking supplies to optimize operations.
- Provided excellent customer service by engaging patrons and resolving inquiries efficiently.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Collaborated with management to establish strategic goals aligned with business objectives.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Oversaw daily operations ensuring compliance with health and safety regulations.
- Enhanced guest experiences through effective conflict resolution and feedback handling.
Bartender
Charleston Sports Pub
Summerville, SC
01.2026 - Current
- Crafted and served diverse beverage selections to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in restocking supplies to optimize operations.
- Provided excellent customer service by engaging patrons and resolving inquiries efficiently.
Bartender
Tailgators Bar & Grill
Avon Lake, OH
08.2025 - 10.2025
- Assisted in managing inventory levels and restocking supplies to optimize operations.
- Developed knowledge of cocktail recipes, consistently delivering high-quality drinks.
- Collaborated with team members to streamline service processes during peak hours.
Bartender
The Brickyard Bar and Grill
Oberlin, OH
08.2025 - 10.2025
- Tended bar and served tables
- Implemented efficient cash handling practices, ensuring accuracy in transactions and closing reports.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Sweetwater Pub
Summerville, SC
09.2024 - 06.2025
- Trained new staff on bar procedures and customer interaction protocols for improved performance.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Manager
Lids
Charleston, SC
04.2023 - 12.2023
- Managed daily store operations to ensure optimal customer experience and product availability.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Implemented inventory management systems to streamline stock replenishment processes.
- Analyzed sales data to identify trends and develop strategies for increasing revenue.
Education
High School Diploma -
Varnado High School
Varnado LASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Customer service expertise
- Responsible alcohol service
- Service-oriented mindset
- Alcohol awareness
- Food service
- Safe service compliance
Certification
ServSafe certified
Timeline
Key Manager
Charleston Sports Pub
01.2026 - Current
Bartender
Charleston Sports Pub
01.2026 - Current
Bartender
Tailgators Bar & Grill
08.2025 - 10.2025
Bartender
The Brickyard Bar and Grill
08.2025 - 10.2025
Bartender
Sweetwater Pub
09.2024 - 06.2025
Manager
Lids
04.2023 - 12.2023
High School Diploma -
Varnado High School