Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicole Rivera

Ladson ,SC

Summary

Dynamic bartender with extensive experience, recognized for delivering exceptional customer service and crafting high-quality beverages. Proven ability to manage inventory efficiently and train staff, fostering a collaborative team environment. Strong multitasking skills and a service-oriented mindset ensure a memorable experience for patrons. Hands on experience and great customer service. I have a strong outgoing personality and love what I do.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Key Manager

Charleston Sports Pub
Summerville, SC
01.2026 - Current
  • Crafted and served diverse beverage selections to enhance customer satisfaction.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
  • Assisted in restocking supplies to optimize operations.
  • Provided excellent customer service by engaging patrons and resolving inquiries efficiently.
  • Trained and mentored staff on customer service excellence and operational efficiency.
  • Collaborated with management to establish strategic goals aligned with business objectives.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Oversaw daily operations ensuring compliance with health and safety regulations.
  • Enhanced guest experiences through effective conflict resolution and feedback handling.

Bartender

Charleston Sports Pub
Summerville, SC
01.2026 - Current
  • Crafted and served diverse beverage selections to enhance customer satisfaction.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
  • Assisted in restocking supplies to optimize operations.
  • Provided excellent customer service by engaging patrons and resolving inquiries efficiently.

Bartender

Tailgators Bar & Grill
Avon Lake, OH
08.2025 - 10.2025
  • Assisted in managing inventory levels and restocking supplies to optimize operations.
  • Developed knowledge of cocktail recipes, consistently delivering high-quality drinks.
  • Collaborated with team members to streamline service processes during peak hours.

Bartender

The Brickyard Bar and Grill
Oberlin, OH
08.2025 - 10.2025
  • Tended bar and served tables
  • Implemented efficient cash handling practices, ensuring accuracy in transactions and closing reports.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bartender

Sweetwater Pub
Summerville, SC
09.2024 - 06.2025
  • Trained new staff on bar procedures and customer interaction protocols for improved performance.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Manager

Lids
Charleston, SC
04.2023 - 12.2023
  • Managed daily store operations to ensure optimal customer experience and product availability.
  • Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
  • Implemented inventory management systems to streamline stock replenishment processes.
  • Analyzed sales data to identify trends and develop strategies for increasing revenue.

Education

High School Diploma -

Varnado High School
Varnado LA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Customer service expertise
  • Responsible alcohol service
  • Service-oriented mindset
  • Alcohol awareness
  • Food service
  • Safe service compliance

Certification

ServSafe certified

Timeline

Key Manager

Charleston Sports Pub
01.2026 - Current

Bartender

Charleston Sports Pub
01.2026 - Current

Bartender

Tailgators Bar & Grill
08.2025 - 10.2025

Bartender

The Brickyard Bar and Grill
08.2025 - 10.2025

Bartender

Sweetwater Pub
09.2024 - 06.2025

Manager

Lids
04.2023 - 12.2023

High School Diploma -

Varnado High School
Nicole Rivera