Nicole Roberson RN

• Initiated Day 1; start of P.A.T.
• Managed day-to-day operations of the department including scheduling tasks and assigning duties.
• Assisted in the development of policies and procedures related to departmental operations ensuring compliance with applicable laws, regulations and ASC policies.
• Created ways to communicate nurse to nurse within the Pre- op Call tool to facilitate ease of the call
• Prioritized and organized tasks to efficiently accomplish daily call goals
• Work well in collaboration with Doctors, Office Staff, ASC Management, Anesthesia, Billing, Quality Team, Education and co-workers to work out the best course of care for our patients
• Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.

• Provided pre-operative care to patients by conducting patient assessments, obtaining vital signs and medical histories.
• Educated patients and families on pre-operative instructions, such as fasting and medications.
• Performed laboratory tests on specimens collected from patients prior to surgery.
• Administered intravenous fluids or medication when necessary for optimal patient outcomes.
• Assisted physician with endoscopic procedures, including upper GI endoscopy, sigmoidoscopy, colonoscopy and PEG tube exchange.
• Managed and administered conscious sedation medications as ordered by the physician.
• Monitored vital signs during all stages of the procedure.
• Collaborated with other healthcare professionals to ensure optimal quality of care for patients undergoing an endoscopic procedure.
• Provided telephone triage services to patients in need of medical advice.
• Utilized evidence-based practice guidelines when providing care recommendations over the phone.
• Determined whether a caller's complaint is an emergency situation requiring immediate referral to a physician or urgent care facility.

Triage RN- After Hours

• Assessed patient's condition and determined the urgency of their needs.
• Identified appropriate interventions based on assessment results.
• Conducted follow-up calls with patients for evaluation of treatment plans.
• Maintained accurate documentation of all triage encounters and treatments provided.
• Responded promptly and professionally to incoming calls from patients seeking medical advice or assistance.
• Analyzed discussed symptoms with established protocols to determine patient acuity.

• Experienced in ER, ICU, Progressive Care, PACU, Pre-op, Endoscopy and Phone Triage
• Surgery and recovery of DIEP, BBL, Mommy makeover, Total Joints, Abdominal surgery, Limb removal, Fem-pop, facial reconstruction and many major surgeries that span my nearly 30 year career.
• Administered intravenous fluids and medications as prescribed by physicians.
• Coordinated discharge planning activities for patients leaving the hospital setting.
• Maintained accurate records of patient health information and treatment plans in electronic health record systems.