Nicole Robideaux
Missoula,MT
Summary
Motivated professional transitioning back to the Human Services field with a strong understanding of addiction psychology and family dynamics. Demonstrates a solid work ethic and adaptability while effectively managing high caseloads and addressing crises.ely.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Barista
Starbucks
Missoula, MT
01.2026 - Current
- Provided exceptional customer service, fostering a welcoming environment that encouraged repeat business.
- Prepared high-quality beverages by following standardized recipes and maintaining consistency in presentation.
- Resolved customer inquiries and concerns promptly, contributing to positive experiences and satisfaction ratings.
- Managed inventory levels, ensuring timely restocking of supplies to meet customer demand efficiently.
- Collaborated with team members to streamline operations during peak hours, enhancing overall efficiency.
ACLC
Cedar Creek Integrated Health
Missoula , MT
06.2024 - 03.2025
- Developed and implemented innovative strategies that improved team performance and outcomes.
- Delivered alcohol information and facilitated daily recovery and drug education classes for students.
- Typed documents and managed electronic medical records using EMR, Outlook, Word, and Excel.
- Community outreach and collaboration.
- Supported and guided colleagues to foster a collaborative work environment.
- Conducted community outreach and collaborated with local organizations to foster partnerships.
ACLC
Western Montana Mental Health Center
Missoula , MT
12.2023 - 06.2024
- Build and maintain therapeutic rapport with 12- to 18-year-old live-in clients.
- Worked successfully with a diverse group to accomplish treatment goals and address issues related the recovery environment.
- Provided excellent service and attention to clients and community members, face-to-face or through phone conversations.
- Delivered attentive service to clients and community members through in-person and phone interactions.
- Supported and guided colleagues to foster a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Type 75 words per minute.
Substance Abuse Counselor
New Horizon Care Centers
Spokane , WA
05.2015 - 10.2022
- Managed caseload of 35 to 45 clients, establishing comprehensive goals and facilitating appropriate referrals.
- Created individualized treatment goals aligned with clients' diagnoses and recovery objectives.
- Developed individual treatment goals based on the goals and diagnosis.
- Supported caseload of 35 to 45, with comprehensive goals, and appropriate referrals for needs.
- Completed case management tasks when needed for clients and their treatment goals.
- Completed the required documentation.
- Displayed sensitivity to the cultural needs of clients.
- Specialized in relapse prevention groups and Individualized Service Plans for clients' ongoing recovery
- Organized community outreach events to engage local residents.
Produce Department, Cashier, Bulk Department
Main Market Co-Op
Spokane , WA
10.2014 - 05.2015
- Conducted educational tours for groups, focusing on green structures and Co-op operations.
- Managed and maintained inventory pricing and ordering for the Bulk Department and Produce.
- Partnered with local business and artist to coordinate 1st Friday Celebrations and monthly art shows.
- Back up cashier as needed throughout the day.
- I worked closely with the shift manager to solve problems and handle customer concerns.
- Reset store layout and Bulk Department displays for optimal customer experience.
- Oversaw inventory pricing and ordering for Bulk Department and Produce, ensuring accurate stock levels.
- Back up cashier as needed throughout the day.
- Participated in collaboration and team meetings to discuss project updates.
Education
Master of Science - Marriage And Family Therapy/ Addiction Specialist
Northcentral University
San Diego, CA11-2026
Bachelor of Arts - Addiction Counseling
Whitworth University
Spokane, WA05-2022
Skills
- Certified MRT Anger Management
- Certified Prime for Life
- Public speaking and teaching in diverse environments
- Case management
- Problem-solving skills
- Group therapy facilitation
- Data entry
- Crisis intervention
- Verbal communication
- Written communication
- Teamwork and collaboration
- Relationship building
- Team building
- Critical thinking
- Community outreach
Certification
- MRT Anger Management
- Prime for Life
- CPR
Timeline
Barista
Starbucks
01.2026 - Current
ACLC
Cedar Creek Integrated Health
06.2024 - 03.2025
ACLC
Western Montana Mental Health Center
12.2023 - 06.2024
Substance Abuse Counselor
New Horizon Care Centers
05.2015 - 10.2022
Produce Department, Cashier, Bulk Department
Main Market Co-Op
10.2014 - 05.2015
Bachelor of Arts - Addiction Counseling
Whitworth University
Master of Science - Marriage And Family Therapy/ Addiction Specialist
Northcentral University
Reference
Kelly Duke - Supervisor New Horizon Care Center for 7 years (509) 609-7996
DeShaun Keeble - Co worker at Cedar Creek Integrated Health and Western Montana Mental Health (406) 860-2424
Chastie Willes - Co worker and House Manager at Western Montana Mental Health. Collaborated daily for client care (406) 552-2195