Nicole Robinson
Austin
Summary
Dedicated Registered Nurse with over 2 years of success providing individualized patient care. Committed to delivering exceptional patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care—pride in meticulous documentation and therapeutic communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Registered Nurse
Dell Seton Medical Center
10.2022 - Current
- Oncology/Neurology
- Experience and knowledge in management skills and patient care. Multiple clinical site experiences that provided a well-rounded critical thinking atmosphere. Well oriented to documentation practices and updating patient files. Up to date with evidence-based practices.
- Care of patients with complex diagnoses, including psychiatric, medical-surgical, post-operative, oncology, and neurology. Therapeutic communication techniques to ensure patient safety and satisfaction.
- Assurance of compliance with all ethical and legal standards. Social Determinants of Health and providing holistic patient care to underserved populations.
Senior Marketing/Advertising Account Manager
Video Monitoring Services, NY
01.2006 - 08.2008
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Created and presented media and advertising packages to prospective customers.
- Strengthened relationships with key stakeholders through regular communication and progress updates.
Account Executive
T-Mobile USA
02.2004 - 12.2005
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Education
Bachelor of Science - Nursing
Walden University
Registered Nursing Program -
Austin Community College
Austin, TXBachelor of Science -
Southern Methodist University
Skills
- Evidence-Based Practice Implementation
- Patient-Centered Care Delivery
- Interdisciplinary Communication
- Data-Driven Decision Making
- Therapeutic Communication
- Compassionate Care
- Psychosocial Evaluations
- Regulatory Compliance
- Crisis Intervention/Prevention
Affiliations
- Southern Methodist University | Women in Science and Engineering
- Central Texas Food Bank
Certification
Oncology Nursing Society (ONS)
& BLS Certified
Timeline
Registered Nurse
Dell Seton Medical Center
10.2022 - Current
Senior Marketing/Advertising Account Manager
Video Monitoring Services, NY
01.2006 - 08.2008
Account Executive
T-Mobile USA
02.2004 - 12.2005
Bachelor of Science - Nursing
Walden University
Registered Nursing Program -
Austin Community College
Bachelor of Science -
Southern Methodist University
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