Nicole Roth
South Bound Brook,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Intern
New Jersey State Parole Board
2023.01 - 2023.05
- Supported Parole Officers in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Attended full board hearings and Revocation hearings.
Animal Shelter Volunteer
Somerset Regional Animal Shelter
2023.03 - Current
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Enhanced community awareness of shelter programs and events through active participation in outreach activities.
- Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
Waitress
Chimney Rock Inn
2020.10 - Current
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Take-Out Specialist
Chimney Rock Inn
2020.10 - Current
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong customer relationships through consistent communication and attentive service.
- Take orders accurately and enter them into the computer system.
- Process payments and provide change.
- Assist with customer inquiries and complaints.
Cashier
Raritan Valley Pharmacy
2018.09 - 2019.11
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant Manager
Beauty Plus Salon
2016.10 - 2018.06
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts.
Sales Associate
Beauty Plus Salon
2016.10 - 2018.06
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Criminal Justice
Rutgers University
Newark, NJ05.2023
Skills
- Time Management
- Goals and Performance
- Verbal and Written Communication
- Learning Strategies
- Analytical Problem Solver
- Multitasking Strengths
- Active Listening
Timeline
Animal Shelter Volunteer
Somerset Regional Animal Shelter
2023.03 - Current
Intern
New Jersey State Parole Board
2023.01 - 2023.05
Waitress
Chimney Rock Inn
2020.10 - Current
Take-Out Specialist
Chimney Rock Inn
2020.10 - Current
Cashier
Raritan Valley Pharmacy
2018.09 - 2019.11
Assistant Manager
Beauty Plus Salon
2016.10 - 2018.06
Sales Associate
Beauty Plus Salon
2016.10 - 2018.06
Bachelor of Science - Criminal Justice
Rutgers University
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