Nicole Rubino

• Operated Jersey Devil Coaster, Batman the Ride, and Congo Rapids, ensuring guest safety and ride efficiency.
• Completed paperwork for supervisors with precision and efficiency.
• Welcomed guests warmly, ensuring a safe and enjoyable ride experience.
• Ensured guest height met safety requirements for ride access.
• Ensured guest safety by meticulously checking and securing restraints on each train.
• Operated ride control booth efficiently while engaging guests in line with entertaining conversations.

Observed inpatient Physical Therapist help their patients complete exercises to help rehabilitate them. I watched and learned as they talked to their patients, and guided them through their exercise in a supportive and encouraging manner.

• Trained new hires across various roles, including drive-thru, drink preparation, order bagging, and front counter, ensuring efficient and effective performance.
• Delivered exceptional customer service by efficiently managing drive-through and front counter orders while maintaining quality standards.
• Welcomed customers warmly and efficiently processed orders to enhance their dining experience.
• Led by example to inspire and guide new employees in adopting company standards.