Nicole Ruiz
San Diego,CA
Summary
A dedicated individual with professional supervision abilities and dual certification in CPR and AED use. When servicing guests, dependable and safety-conscious while providing excellent customer service. Maintains composure and stability under stressful circumstances. Has a passion for working with children, and is experienced in in encouraging and kindness and compassion to children. Proficient in creating a fun safe environment, directing physical exercise, and instructing rules. Capable of performing efficiently under pressure and adjusting to new situations in order to strengthen the face of the company.
Overview
4
4
years of professional experience
Work History
Babysitter
From Home
Chula Vista, United States
08.2018 - 06.2020
- Played age-appropriate fun and educational games and activities for three children ranging in age from six weeks to sixth grade to enhance physical and intellectual development.
- Built positive and nurturing environments to support child social and emotional growth.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Worked with parents to develop and implement discipline to promote positive behavior.
Front Desk Secretary
Italica Stone
Chula Vista, United States
07.2020 - 04.2022
- Greeted customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained transaction security by verifying payment cards against identification.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, record keeping and data entry for increased efficiency
Sesame Place Lifeguard
SeaWorld
Chula Vista, United States
05.2022 - 08.2022
- Monitored safety of guests in and around aquatic park and rides.
- Maintained proficiency in Lifeguard first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting guests with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Performed lifesaving CPR skills during emergencies until paramedics arrived on scene.
Education
Bachelor of Science - Criminal Justice
San Diego State University
San Diego, CA2024
High School Diploma -
Otay Ranch High
Chula Vista, CA06.2021
Skills
- Customer Support
- Lifeguard Procedures
- First Aid
- CPR Proficiency
- Child Safety Procedures
- Social Perceptiveness
- Emergency Awareness
- Research and Analytical Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sesame Place Lifeguard
SeaWorld
05.2022 - 08.2022
Front Desk Secretary
Italica Stone
07.2020 - 04.2022
Babysitter
From Home
08.2018 - 06.2020
Bachelor of Science - Criminal Justice
San Diego State University
High School Diploma -
Otay Ranch High
Similar Profiles
Shakela AbsarShakela Absar
Online English Tutor at From HomeOnline English Tutor at From Home
Janae JonesJanae Jones
Makeup Artist at From HomeMakeup Artist at From Home
Shakela AbsarShakela Absar
Online English Tutor at From HomeOnline English Tutor at From Home
Shweta MasihShweta Masih
Home Tutor at From HomeHome Tutor at From Home
Kamran HosseiniKamran Hosseini
Technician at SantiersTechnician at Santiers