NICOLE SAM
Brooklyn,NY
Summary
Result oriented professional with a rich background in project management, investigative work and compliance skills. Proven ability to gather and analyze complex data, create innovative solutions, and guarantee regulatory compliance. Attentive to detail with experience in coordinating projects, program improvement and collaborating effectively with diverse stakeholders.
Overview
9
9
years of professional experience
Work History
Project Manager
New York City,Housing Preservation & Development
2023.05 - Current
- Responsible for loan origination, review underwriting, and close loans for Small Homes Stabilization Programs, guaranteeing compliance with regulations and program requirements.
- Perform financial analysis, develop budgets, and interpret affordability analyses to determine project feasibility.
- Manage contracts with nonprofit partners and review loan package for program compliance.
- Act as liaison with developers, financial institutions, and other project partners to resolve issues and facilitating project progress.
- Achieve project deadlines by coordinating with contractors to manage performance
- Prepare and submit project invoices for review and approval
Compliance Analyst
New York City,Housing Preservation & Development
2021.06 - 2023.05
- Create and analyze datasets to assist various strategic planning and development initiatives to ensure safe, affordable housing for New Yorkers
- Prepare internal audit analytic reports to inform program design and performance, including models and dashboards that provide essential insight into agency operations
- Manage special projects, analyzing complex policy or operational challenges related to HPD housing production, sustainability, and planning program
- Respond to audit requests from programs, senior management, and external stakeholders.
Fraud Investigator
New York City Department of Homeless Services
2018.03 - 2021.06
- Conduct confidential field investigations throughout NYC five boroughs to gather facts concerning potential alternative housing options relevant to eligibility determinations
- Review and research evidence/documents to analyze the overall fact pattern of claim and synthesize data into a professional report with recommendations
- Interview primary tenants/collateral sources to ascertain an applicant's prior housing arrangements
- Manage and prioritize a large and varied case load effectively and efficiently to achieve positive results
- Create and maintain logs, records, or databases of information about fraudulent activity
Police Administrative Aide
New York City Police Department, North Traffic Enforcement
2015.03 - 2018.03
- Complete payroll for over 60 agents on a weekly basis
- Maintain employee banking information with accuracy and confidentiality
- Enter information into various computer systems including traffic citations, warnings, law incidents and motor vehicle crashes
- Assist with recordkeeping of sensitive internal investigative files
- Take statements from complainants, victims, witnesses and accused, and preparing notarized documents for signature
- Maintained appointment calendars and court appearance schedule for personnel
- Prepare detailed reports for management
- Create and review work schedule for over 100 agents daily
- Perform all clerical tasks related to the operations of the department
Skills
- Strong analytical and organization skills.
- Effective public speaker and clear communicator.
- Superb time management skills, and ability to meet deadlines.
- Effective problem solving and conflict resolution.
- Skilled in
- Microsoft Office 365, including Word, Excel, SharePoint, Teams, and Outlook.
- Adept with new technology, including Zoom
- Productive work ethic, integrity and dependable
- Advanced problem solving
- Project planning and development
EDUCATION
CUNY John Jay College of Criminal Justice, New York, New York
- Masters of Public Policy and Administration/Human Resource Management
- Bachelors of Science, Criminal Justice
Timeline
Project Manager
New York City,Housing Preservation & Development
2023.05 - Current
Compliance Analyst
New York City,Housing Preservation & Development
2021.06 - 2023.05
Fraud Investigator
New York City Department of Homeless Services
2018.03 - 2021.06
Police Administrative Aide
New York City Police Department, North Traffic Enforcement
2015.03 - 2018.03
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