Nicole Sands
Seminole
Summary
I have worked in emergency services for the past 15 years, with a focus on working collaboratively with private and public partners, and within my department. I take tremendous pride in my uncompromising integrity, meticulousness, strong work ethic, leadership abilities, and ability to adapt and learn quickly. I have a passion for emergency management, logistics, training and development, and safety consciousness. I look forward to meeting the communities' needs by working professionally and responsibly to deliver dynamic, exceptional services, and to work as a partner in fostering a diverse, sustainable, and progressive work environment. I keep a healthy work-life integration by traveling, spending time with my husband, adult children, and, of course, my fur baby. I was raised in multiple European countries as an Air Force dependent, which has allowed me the opportunity to experience different cultures and ideologies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Landside Operations Agent
St. Pete-Clearwater International Airport
Clearwater
01.2024 - Current
- Respond, manage, and/or document emergency situations, such as medical or aircraft incidents.
- This includes the preparation and updates of policies and procedures for severe or major weather events, bomb threats, active shooters, etc.
- Work with multiple agencies: TSA, FAA, and local fire and EMS departments to keep policies and procedures updated.
- Ensuring the day-to-day safe, secure, efficient, and convenient operations of the terminal and public service functions.
- Assist airport tenants with security and maintenance issues.
- Plan and participate in annual tabletop and live training.
- Conducted inspections of airport property and perimeter to maintain controlled access to airfields.
- Maintained operations compliance with FAA, TSA and airport regulations.
- Resolved conflicts between customers and operations staff in a timely manner.
Teller
Wells Fargo
01.2022 - 11.2023
- Facilitated financial transactions by verifying customer identification for accuracy.
- Handled deposits and withdrawals while maintaining strict confidentiality of bank records.
- Answered inquiries related to bank products and services, enhancing customer experience.
- Ensured compliance with regulations during interactions with customers.
Lieutenant
Largo Fire Rescue
Largo
01.2017 - 01.2022
- Supervise and ensure the safety of assigned personnel at the station and during incidents.
- Assist with emergency operations during several hurricane events within the Largo Emergency Operations Center (EOC); coordinate evacuation operations for special-needs citizens, priority dispatch for the Operations Division during storm activation, coordinate personnel to conduct property surveys to return citizens home, and complete as well as verify required FEMA paperwork for the Fire Department and Public Works.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed training programs for new employees and conducted periodic refresher courses for existing personnel.
- Maintained accurate records of daily operations, including personnel assignments, shift changes, and equipment maintenance.
- Participated in recruitment activities such as interviewing applicants and conducting background checks.
- Resolved conflicts between personnel within the unit or from outside sources in an effective manner.
Firefighter/Paramedic
Largo Fire Rescue
Largo
03.2008 - 01.2017
- Continued education and certifications toward position and responsibilities.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Controlled and extinguished fires using manual and power equipment.
- Completed field assessments of active fires and planned optimal approaches.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Assist with training new recruits, new Driver Engineers.
- Provide CPR training within the department and City employees
EMT
Sunstar Paramedics
11.2006 - 04.2008
- Supported paramedics and other teams in delivering medical emergency services and public transportation within Pinellas County
- Ensured that all safety protocols were followed when responding to emergency situations.
- Transported patients from accident scenes to hospitals in emergency vehicles.
Materials Management Assistant
Sunstar Paramedics
01.2006 - 11.2006
- Responsible for emergency vehicles being in compliance and fully stocked with proper and functional equipment for service
Education
Bachelor's - Emergency Management
Columbia Southern University
21982 University Ln, Orange Beach, Al. 3656112-2025
Fire Science
St. Petersburg College
7200 66th St. N, Pinellas Park, Fl. 3378108-2015
EMT/Paramedic & Firefighting Certifications - Fire Science/EMS
Hillsborough Community College
4001 W Tampa Bay Blvd., Tampa, Fl. 3361409-2006
Skills
- Safety consciousness
- Task prioritization
- Attention to detail
- Interpersonal skills
- Analytical thinking
- Training and development
- Decisiveness
Certification
- HAZWOPER
- FEMA ICS 100
- FEMA ICS 200
- FEMA IS-00200
- FEMA IS-00700
- FEMA IS-00800.B
- FEMA Q-890
- FSFC I-300
- Florida State-Wide Emergency Response Plan
- NFA Incident Safety Officer
- State of Florida Fire Officer One
- Natural Gas Distribution Emergency
- HIPPA Awareness
- CISM Crisis Intervention
References
- Josh Stefancic, City Manager, City of Safety Harbor, (727) 644-8059
- Joe Manning, Assistant Chief of Training, Largo Fire Rescue, (727) 432-4817
- Shaun Carroll, District Chief 38B, Largo Fire Rescue, (727) 234-5843
- Cody Johnson, Division Chief of Emergency Management, Largo Fire Rescue, (813) 679-5615
Volunteer Experience
- Meals on Wheels for Kids Tampa Bay
- Children's Burn Foundation of Florida
- Muscular Dystrophy Association
- Honor Flight
- The Caden Project
Awards
- Pinellas County Purple QAR
- Largo Fire Rescue Firefighter of the Year
30 Day Action Plan
- Meet with immediate supervisor to discuss expectations, communication preferences, goals, and objectives in relation of employee and employer.
- Outline action items of the position by detailing past due projects, those that need immediate attention, those that are recurring, and those that are working proposals.
- Plan and prepare for my responsibilities and duties of my position.
- Professionally and enthusiastically integrate into the work environment by building relationships with peers, supervisors, administration, and external partners.
Accomplishments
- Pinellas County Purple QAR
- Largo Fire Rescue Firefighter of the Year
- St. Petersburg/Clearwater international Airport Employee of the Quarter
Timeline
Landside Operations Agent
St. Pete-Clearwater International Airport
01.2024 - Current
Teller
Wells Fargo
01.2022 - 11.2023
Lieutenant
Largo Fire Rescue
01.2017 - 01.2022
Firefighter/Paramedic
Largo Fire Rescue
03.2008 - 01.2017
EMT
Sunstar Paramedics
11.2006 - 04.2008
Materials Management Assistant
Sunstar Paramedics
01.2006 - 11.2006
Bachelor's - Emergency Management
Columbia Southern University
Fire Science
St. Petersburg College
EMT/Paramedic & Firefighting Certifications - Fire Science/EMS
Hillsborough Community College
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