Nicole Sayler
Pierre,SD
Summary
Results-driven professional with a strong background in homecare and collections management. Known for adaptability and hard-work, successfully managing teams and enhancing client engagement while implementing effective strategies for operational improvements. Works very well on my own and on a team.
Dedicated professional with a strong background in homecare and collections management. Known for exceptional client engagement and strategic thinking, ready to leverage expertise in patient care and team leadership to drive impactful outcomes.
Overview
17
17
years of professional experience
Work History
Homecare Health Aide
Homecare Services of SD Inc
Pierre, SD
03.2023 - Current
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, grooming, and medication management.
- Developed rapport with clients to encourage engagement and emotional support.
- Monitored client health status and reported changes to healthcare professionals.
- Lift, move, and transfer clients.
Collections Manager
Central Collections Inc
Pierre, SD
05.2009 - Current
- Managed collections team, ensuring timely follow-up on overdue accounts.
- Developed and implemented strategies to improve debt recovery rates.
- Analyzed collection reports to identify trends and optimize processes.
- Trained and mentored staff on effective negotiation techniques and compliance standards.
Education
Some College (No Degree) - Occupational Therapy
North Dakota State College of Science
Wahpeton, NDAssociate of Science - Dental Assistant
Western Dakota Technical College
Rapid City05-2007
High School Diploma -
Bismarck High School
Bismarck05-1991
Skills
- Detailed documentation
- Meal preparation
- Medication administration
- Patient transportation
- Lift, move and transport
Timeline
Homecare Health Aide
Homecare Services of SD Inc
03.2023 - Current
Collections Manager
Central Collections Inc
05.2009 - Current
Some College (No Degree) - Occupational Therapy
North Dakota State College of Science
Associate of Science - Dental Assistant
Western Dakota Technical College
High School Diploma -
Bismarck High School