Summary
Overview
Work History
Education
Skills
Timeline

Nicole Scarbrough

Chicago,IL

Summary

Proven team player with a keen eye for detail, showcased at Amazon and other esteemed employers. Excelled in enhancing packing efficiency and customer satisfaction, demonstrating strong empathy skills. Achieved significant improvements in workplace safety and efficiency while maintaining service quality. Developed precision, efficiency, and teamwork in a high-paced environment. Seeking to transition into a new field where organizational skills and meeting deadlines are highly valued. Committed to leveraging experience to contribute to a new team and drive operational success.

Diligent and reliable worker successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

3
3
years of professional experience

Work History

Warehouse Packer

Amazon
10.2024 - 01.2025
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Operated tape machines, scales and label printers to package items correctly.
  • Handled loading and unloading of trucks for delivery and facility operations.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Followed established safety guidelines to prevent workplace incidents.

Server

Darlington High School
08.2024 - 10.2024
  • Kept dining spaces tidy and orderly to maintain restaurant cleanliness.
  • Ensured quick and attentive service of food and drinks, catering to customer preferences.
  • Fostered strong connections with frequent patrons.

Cashier

Alex's Butcher Shop
10.2022 - 12.2022
  • Displayed adeptness in juggling multiple tables simultaneously, upholding superior service levels.
  • Increased customer satisfaction by ensuring precise cashier operations.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Cashier

Hot Rags
07.2022 - 09.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.

Education

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Thornton Township High School, Harvey, IL

Skills

  • Punctual and reliable
  • Attention to detail
  • Teamwork
  • Product packaging
  • Order picking
  • Package handling
  • Loading and unloading
  • Pallet jacking
  • Product restocking
  • Drawer balancing
  • Returns processing
  • Data entry

Timeline

Warehouse Packer - Amazon
10.2024 - 01.2025
Server - Darlington High School
08.2024 - 10.2024
Cashier - Alex's Butcher Shop
10.2022 - 12.2022
Customer Service Cashier - Hot Rags
07.2022 - 09.2022
Thornton Township High School - ,
Nicole Scarbrough