NICOLE SCHMIDT

Orlando

Summary

Strategic and results-driven professional with a proven track record of elevating operational standards to enhance team and business performance. Expertise in identifying inefficiencies and implementing innovative solutions that drive productivity and foster a culture of continuous improvement. Committed to leveraging analytical skills and industry knowledge to achieve organizational goals and exceed expectations. Adept at collaborating with cross-functional teams to develop strategies that align with business objectives and promote sustainable growth.

Overview

years of professional experience

Certification

Work History

Director of Operations

100Units.com

Orlando, Florida

08.2017 - Current

Planned and monitored day-to-day running of business to facilitate smooth progress.
Collaborated with team members on projects, delegated tasks as necessary, and managed expectations accordingly.
Analyzed existing processes, identified areas for improvement and created new procedures to optimize workflow.
Tracked and evaluated key performance indicators to align with strategic objectives.
Formulated and implemented plans and policies to reduce operational costs and improve efficiency.
Developed and executed targeted marketing initiatives for properties to enhance visibility and engagement via email newsletters and social media.
Designed and optimized a database system to streamline processes and improve agent productivity.

Office Manager

UNIVERSITY OF CENTRAL FLORIDA

Orlando, FL

04.2014 - 07.2017

Coordinates a variety of projects, functions and/or program components (e.g Meetings, in-service events, travel and accommodations etc.) for the purpose of completing activities and/or delivering services in a timely fashion.
Facilitate the needs of the building site repairs and maintenance through working with multiple departments and scheduling.
Contribute content for organizational communications and marketing materials, such as a monthly newsletter and office perks.

Escrow Assistant / Closer

FIRST SIGNATURE TITLE, INC

Lake Mary, FL

07.2012 - 04.2014

Responsible for processing all title requirements and prepare files for closing.
Coordinate between all parties to include Lenders, Agents, Buyer and Seller from the purchase contract through closing.
Prepare and verify closing packages for the closing table to include vesting, loan figures and title stipulations.
Perform audit on all post-closing packages prior to sending back to the lender and funding the file.

Education

Associate in Arts (A.A.) -

University of Central Florida

Orlando, FL, US

01-2002

Skills

Typing Speed: 68wpm
Proficient in social media strategies
KPI tracking

Employee onboarding and training
Process improvement
Proficient in: BoldTrail Back Office, Salesforce, ChatGPT, Google Workspace, Microsoft Office, Altastar, CoStar