Nicole Schneider
Rapid City,SD
Summary
Dynamic and engaging leader with significant expertise in municipal operations. Responsible for the annual budget, strategic planning, project management, and stakeholder management. Skilled in city governance, human resource management, community development, economic development, environmental stewardship, government affairs, policy-making and regulatory processes. Leverage software technology to enhance processes, foster efficiencies, and execute a cohesive government strategy. Exhibit integrity in guiding and inspiring others. Demonstrated proficiency in problem-solving and mediation.
Overview
19
19
years of professional experience
Work History
Implementation Consultant, Financials - EERP
Tyler Technologies, Inc.
01.2025 - Current
- Responsible for offering clients with professional services including as advice, software readiness, and education on the financial programs of the Enterprise ERP Tyler municipal software product.
- This work includes developing and delivering knowledge transfer sessions, training users on software functionality, and conducting consultations to identify and document client needs.
- Provide municipalities with expert services including as consultancy, software readiness, and education.
- Design and deliver knowledge transfer workshops on-site or via webinars.
- Educate users about program functionality, data entry, system management, user security, and permissions.
- Consult and analyze the agencies business strategy to discover and document client requirements for products and functionality.
- Recommend methods to client work procedures to ensure clients receive efficient software solutions.
- Identify and document the business/technical requirements for software design/development, forms, reports, interfaces, and configuration modifications.
- Consult with users to determine the appropriate data mapping technique for product conversion as well as how to proofread and analyze data conversions from existing software to Tyler applications.
- Document issues, convey agendas, and provide travel reports, timesheets, and weekly expenditure reports.
- Assist QA staff with product and modification testing as needed.
- Notify management of any issues or unanticipated events that may have an influence on the implementation's efficacy, timeline, or budget.
- Act as a liaison between the client and company's technical staff, conveying technical information in an understandable manner.
- Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
- Studied customers' business processes to customize implementation measures for minimal disruption to operations.
City Administrator/Chief Finance Officer
City of Box Elder
01.2016 - 12.2024
- Own business administration and accounting functions for municipal business units in accordance with South Dakota Codified Law (SDCL).
- Ensure operations are performed per city policies, procedures, and ordinances.
- Support state and federal governmental affairs needs.
- Participate in local initiatives, lobbying state congressional officials and meeting with community leaders.
- Lead team of 7 department heads, 7 accounting professionals, and 4 HR resources.
- Served as director of human resources for six years until the establishment of a separate department was authorized by the city council.
- Human Resources department was established from the ground up, with policies and procedures that complied with legal requirements and the objectives of the city.
- Oversaw all training initiatives and human resource operations, including payroll, benefits, employee relations, performance management, union negotiations, onboarding, recruitment, and mediation.
- Focus on hiring city resources with superstar DNA and enthusiasm for obtaining productive business outcomes.
- Oversee $42M annual budget.
- Budget Management: Approve budget requests. Exercise sound judgement to resolve budget problems. Review debt covenants and limits, loan proceeds, and cash flow. Prepare quarterly and annual reports.
- Financial Analysis and Research: Conduct research and compile budget components to meet City’s strategic plan. Serve as lead analyst for City Council on financial issues.
- Capital Asset Management: Prepare capital project quotes and estimates. Develop 5-year capital expenditure budget, including $459k software migration, from Incode9 to (MUNIS) Enterprise ERP.
- Utilize strong analytical skills in policy analysis.
- Assist in development of strategy, regulatory processes, operating protocols, and policy-making initiatives, routinely writing and delivering presentation material to City Council and other government affairs teams.
- Develop and articulate corporate status using excellent communication skills.
- Apply disciplined project management skills to oversee and delegate strategic programs and special projects.
- Engineering and Construction Projects—22 key projects 2023-2024 budget season.
- Financial Projects—Recommend financial projects to Mayor and City Council, such as municipal investments, resulting in net increase of $500K interest earnings annually.
- Policy Projects—Build stakeholder relationships to carry out City Council priorities and objectives, including distribution and enactment of ~15 public policy projects all funded in part by grant funding.
- Collaborate with elected officials, industry associations, and congressional delegations to establish policies.
- Serve as primary election official for city. Consult with City Attorney and organize all official elections.
Library Manager
City of Prescott
01.2014 - 12.2016
- Directed development and implementation of library’s operating budget, including preparation, justification, and forecasting of expenditures.
- Provided leadership to 32 staff members with 14 direct reports.
- Oversaw all HR functions, including recruitment, onboarding, performance management, and employee relations.
- Managed $3.2M annual library budget, including payroll.
- Assisted Finance Director, Budget Manager, and City Manager in analyzing budget alternatives.
- Reduced annual operating budget - 20%.
- Provided explication of funding requests to city management, City Council, governmental affairs teams, and public associations, including reviewing $300K book procurement program utilizing vendor discounts.
- Selected to manage multiple projects, all of which came in on time and within budget.
- Examples included: Migrated library to 'Evanced' software while managing MUNIS financial software system for the library.
- Implemented data base program for Friends Donations/Membership activity.
- Oversaw $400K capital project to redo all floors in library.
- Managed capital project to convert 420 fixtures to LED lighting, saving $12K per month.
Program Manager
Clark County
01.2006 - 12.2013
- Provided leadership for 34 clerical and appraisal staff.
- Assisted 250 customers per week.
- Prepared and administered $4.6M in operating and capital improvement budgets.
- Oversaw all HR functions, including mediation, union negotiations, recruitment, onboarding, performance management, and employee relations.
- Created department Gantt charts and processing maps to support implementation of software.
- Interpreted statutes, analyzed legal issues, and coordinated with landowners, legal staff, and developers.
- Maintained county notices of value, assessment roll, tax roll, and levies for 628 square-mile county.
- Certified >68 annexations for 7 cities; completed and certified Assessment Roll to Department of Revenue each fiscal cycle.
- Worked with 42 jurisdictions; set levy rates for $40 to $50 billion tax base.
- Participated in 7-year, $12M project to convert accounting department to new municipal software (PAC).
- Program managed $2.2M aspect of project involving levies and taxation.
- Processed and managed high-volume of change orders resulting from complex D.C. tax structure.
Education
Graduate Certificate, Public Policy - Executive Public Policy - Government
Liberty University
Lynchburg, VA12.2024
Bachelor of Science - Accounting
Liberty University
Lynchburg, VA05.2022
Master of Public Administration - Public Affairs - Administrative Law
University of Notre Dame De Namur
Belmont08.2001
Bachelor of Arts - Political Science And Pre-Law
California State University of Hayward
Hayward, CA12.1999
Skills
- Communication
- Leadership
- Interpersonal skills
- Decision-making
- Organizational skills
- Performance management
- Human resource information systems
- Employee engagement
- Financial management
- Public speaking
- Conflict resolution and Negotiation
- Labor laws and regulations
- Mitigating legal risks
- Employee relations
Timeline
Implementation Consultant, Financials - EERP
Tyler Technologies, Inc.
01.2025 - Current
City Administrator/Chief Finance Officer
City of Box Elder
01.2016 - 12.2024
Library Manager
City of Prescott
01.2014 - 12.2016
Program Manager
Clark County
01.2006 - 12.2013
Graduate Certificate, Public Policy - Executive Public Policy - Government
Liberty University
Bachelor of Science - Accounting
Liberty University
Master of Public Administration - Public Affairs - Administrative Law
University of Notre Dame De Namur
Bachelor of Arts - Political Science And Pre-Law
California State University of Hayward