Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Briggs Nursery & Garden Center
N. Attleboro, MA
03.2018 - 06.2022
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Processed credit card transactions accurately and efficiently.
Resolved customer complaints in a professional manner.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Prepared sales slips or sales contracts as needed to complete customer purchases.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Provided excellent customer service by helping customers locate items they were looking for.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Ensured that all areas of the retail floor were properly stocked throughout each shift.
Cosmetologist/Color Specialist
Retreat Salon & Spa
Columbia, South Carolina
09.2012 - 05.2015
Performed haircuts, coloring, highlighting and styling techniques.
Maintained cleanliness of salon equipment and tools.
Provided consultations to clients on beauty treatments, products and services.
Assisted customers in selecting appropriate retail products for their needs.
Developed a loyal client base through excellent customer service.
Engaged with customers by providing friendly conversation during services.
Skills
Guest Services
Positive and professional
Customer Satisfaction
POS System Operation
Affiliations
Outside of work interests include Designing potted plants around my home. Boating & Fishing on Lake Murray. Bike Riding & Traveling with my Husband & Friends. To explain some of the gaps in employment was due to moving for my husbands job.