Nicole Schultz
Cleveland
Summary
Dental professional with 26 years of experience in sales, practice management, and leadership. Skilled in identifying client needs and presenting effective treatment solutions. Demonstrated success in building trust with teams, closing high-value cases, and enhancing operational efficiency. Recognized for driving revenue growth and maintaining strong client relationships.
Overview
10
10
years of professional experience
Work History
Sales Consultant & Practice Developer
Smile Virtually
04.2023 - Current
- Built and led a mobile dental team, providing consultative sales to partner practices.
- Educated clients on treatment options, insurance benefits, and financing, increasing case acceptance.
- Delivered ROI by streaming operations and presenting tailored dental solutions.
- Drove consistent growth through relationships-based sales and strategic account management.
Administrator & Dental Sales Plan Coordinator
MiraBella Smiles
05.2017 - Current
- Developed patient retention programs and loyalty strategies that increased recurring revenue.
- Presented high-value treatment plans and conducted financial consultations to support patient case acceptance.
- Partnered with dentists to train staff in sales-focused communication and patient education.
- Managed vendor relationships, negotiated services, and implemented new technology solutions.
Administrator & Dental Sales Plan Coordinator
Smiles LLC
05.2016 - 04.2025
- Negotiated with insurance providers to optimize treatment plan value and improve billing turnaround.
- Boosted collections through improved presentation of patient benefits and flexible financing options.
- Rolled out a wellness program that improved treatment plan uptake, satisfaction, and referrals.
- Led marketing initiatives that resulted in increased new patient acquisition and revenue growth.
Education
Some College (No Degree) -
Palo Alto College
San Antonio, TXSkills
- Registered dental assistant
- Territory management
- Product and service upselling
- Patient retention and loyalty
- Strategic growth planning
- Equipment proficiency
- Digital smile design
- CAD/CAM proficiency
- Dental sales and marketing
- Case acceptance strategy
- Insurance and billing expertise
- Clinical workflow consultation
- High-value case presentations
- Cross-functional team leadership
- Customer relationship management
- Digital imaging
Core Competencies And Technical Skills
- Registered Dental Assistant
- Territory Management
- Product & Service Upselling
- Patient Retention & Loyalty
- Strategic Growth Planning
- Equipment Proficient
- Digital Smile Design
- CAD/CAM Proficient
- Dental Sales & Marketing
- Case Acceptance Strategy
- Insurance & Billing Expertise
- Clinical Workflow Consultation
- High-Value Case Presentations
- Cross-Functional Team Leadership
- Customer Relationship Management
- Digital Imaging
Sales Achievement
- Successfully managed multi-practice operations with consistent revenue growth.
- Consistently exceeded case acceptance goals through tailored treatment presentations.
- Successfully led practice expansion across multiple locations with consistent revenue growth.
- Increased insurance billing efficiency, reducing delays and increasing practice profitability.
- Built high performing teams focused on patient experience and sales-driven workflows.
- Implemented digital workflows that increased efficiency and reduced errors.
Professional Overview
Dynamic and goal-driven dental professional with over 26 years of experience in dental sales, practice management, and leadership. Expert in identifying client needs, presenting high-value treatment solutions, and improving operational efficiency. Proven ability to build trust with dental teams, educate on clinical solutions, and close high-value cases. Known for driving revenue, fostering long-term client relationships, and delivering outstanding customer support.
Timeline
Sales Consultant & Practice Developer
Smile Virtually
04.2023 - Current
Administrator & Dental Sales Plan Coordinator
MiraBella Smiles
05.2017 - Current
Administrator & Dental Sales Plan Coordinator
Smiles LLC
05.2016 - 04.2025
Some College (No Degree) -
Palo Alto College