Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Nicole Shelly

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, creative, and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Freelance Web Designer

Self-employed
08.2023 - Current
  • Enhanced client satisfaction by consistently delivering high-quality web designs and user experiences.
  • Streamlined website development processes for increased efficiency and faster project completion times.
  • Collaborated with clients to create visually appealing and functional websites tailored to their specific needs.
  • Implemented responsive design techniques, ensuring optimal viewing experience across various devices.
  • Contributed to the growth of client businesses by creating impactful online presences that drove increased traffic and conversions.
  • Adhered to SEO best practices while designing sites.

Front Desk Receptionist

The Dentist Down The Lane
07.2022 - 05.2023
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Director of Media and Communications

First Baptist Church
06.2021 - 06.2022
  • Supported marketing and communications with website content creation and basic SEO.
  • Optimized digital assets for seamless integration into web designs, enhancing user experience and site functionality.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Implemented new software programs to streamline design workflow, resulting in reduced project timelines.
  • Redesigned company website, increasing average time spent on the site by visitors and driving up conversion rates.
  • Improved overall campaign performance through regular A/B testing of various email elements.
  • Managed and coordinated post-production video editing, motion graphics design, compositing and quality assurance reviewing.

Bridal Consultant

Rina's Bridal Boutique
08.2020 - 05.2021
  • Increased bridal client satisfaction by providing personalized consultations and recommendations on wedding attire.
  • Streamlined appointment scheduling processes, resulting in improved efficiency and higher customer satisfaction rates.
  • Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.

Education

Bachelor of Arts - Theatre And Communications

Union University
Jackson, TN
05.2019

Skills

  • Content Management Systems
  • HTML and CSS Coding
  • WordPress Development
  • Visual Communication
  • Adobe Creative Suite
  • Digital Marketing
  • Graphic Design
  • Client Communication
  • Design Principles
  • Search Engine Optimization
  • Content Marketing
  • Video File Editing
  • Social Media

Languages

English
Native or Bilingual
German
Limited Working
Japanese
Elementary

Timeline

Freelance Web Designer

Self-employed
08.2023 - Current

Front Desk Receptionist

The Dentist Down The Lane
07.2022 - 05.2023

Director of Media and Communications

First Baptist Church
06.2021 - 06.2022

Bridal Consultant

Rina's Bridal Boutique
08.2020 - 05.2021

Bachelor of Arts - Theatre And Communications

Union University

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Nicole Shelly