Nicole Sigley
Shiloh,Illinois
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Care Manager
Keystone Place at Richland Creek
03.2022 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Played key role in developing company culture that attracted top talent.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Manager of Operations
Stout Enterprises, LLC
12.2019 - Current
- Manage a team of 21 operations associates, give work assignments and regularly evaluate employee performance
- Receive and approve weekly timesheets and run bi-weekly payroll
- Meet with other operations managers monthly to ensure all staff is effectively trained and properly utilized
- Collaborate with other operations managers to reassign employees for coverage as needed.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Certified Nursing Assistant
All Staff Agency
03.2020 - 02.2022
- Provide nursing assistance to residents meeting all physical and emotional needs
- Assist residents with activities of daily living including helping with meals, cleaning, transferring using assistive devices, bathing, dressing, and grooming
- Comply with HIPAA standards in all patient documentation and interactions.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Accounting Assistant
Stelling & Carpenter, Ltd.
01.2021 - 07.2021
- Assist tax accounts in preparing tax returns and financial statements
- Communicate with clients on a daily basis and ensure excellent customer service
- Prepare invoices, expense reports, and payment memos
- Compile and analyze company documentation for accuracy
- Ensure good information between tax preparers and customers.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Home Care Aide
Private Duty In-Home Care
01.2018 - 03.2020
- Complied with HIPAA standards in all patient documentation and interactions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered medication through tube
- Provided trachea and ventilator care
Certified Nursing Assistant
Mercy Rehab and Care Center
12.2016 - 01.2018
- Provided nursing assistance to residents meeting all physical and emotional needs
- Complied with HIPAA standards in all patient documentation and interactions
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma -
Belleville Township High-school- West
Belleville, IL05.2016
Skills
Problem-Solving
Strong Work Ethic
Attention to Detail
Office Administration
Excel
Word
Multitasking Abilities
Organization and Time Management
Timeline
Care Manager
Keystone Place at Richland Creek
03.2022 - Current
Accounting Assistant
Stelling & Carpenter, Ltd.
01.2021 - 07.2021
Certified Nursing Assistant
All Staff Agency
03.2020 - 02.2022
Manager of Operations
Stout Enterprises, LLC
12.2019 - Current
Home Care Aide
Private Duty In-Home Care
01.2018 - 03.2020
Certified Nursing Assistant
Mercy Rehab and Care Center
12.2016 - 01.2018
High School Diploma -
Belleville Township High-school- West
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