Nicole Simmons
Huntsville,AL
Summary
Versatile healthcare professional with extensive experience bridging the gap between patient clinical needs and administrative execution. Comprehensive expertise in patient care management, collaborative discharge planning and payor plan navigation. Adept in securing medical authorizations to ensure continuity of care, minimize delays and optimize patient outcomes.
Overview
11
11
years of professional experience
Work History
Care Transition Coordinator
ContinuumRx
Huntsville, AL
02.2021 - Current
- Facilitate smooth transitions for patients and families from inpatient settings to home or residence.
- Coordinate with social work, case management, and clinical staff to support continuity of care in home or outpatient setting.
- Record and update care plans in Cerner patient record to ensure accurate continuity of care.
- Implemented CMS guidelines to enhance patient and family involvement in treatment and care decisions.
- Compiled and shared data with team to enhance project outcomes.
Owner/Instructor
SAVE A LIFE CPR
Huntsville, AL
05.2018 - 06.2026
- Conducted certification course for Basic Life Support (BLS/CPR) to equip participants with essential life-saving skills.
- Provide certification course for Advanced Cardiac Life Support
- Directed SAVE A LIFE CPR business operations and client services.
- Delivered CPR and first aid training for community groups and workplaces.
- Scheduled classes and managed participant registrations.
Dispatcher
Madison County Sheriff's Department
Huntsville, AL
10.2019 - 04.2023
- Supported emergency and non-emergency call handling by collecting critical caller details for response teams.
- Helped dispatch sheriff’s deputies and emergency responders through radio and CAD systems.
- Checked warrants, vehicle records, and subject data in law enforcement databases.
- Provided calm, accurate service during high-pressure Madison County Sheriff’s Department operations.
Clinical Administrative Coordinator
BRIOVA Rx
Huntsville, AL
04.2016 - 05.2019
- Coordinated new patient care to ensure timely intake and effective treatment planning.
- Accurate insurance verification provided coverage information for patients.
- Ongoing eligibility monitoring reduced risk related to lifetime caps and prior authorization periods.
- Collaborated across agencies to address patient needs and enhance care quality.
- Daily department meetings kept treatment plans and care changes aligned across teams.
- Trained team members to enhance department readiness.
- Clear information sharing with internal departments improved care plan development.
- Fostered teamwork to maintain high standards of patient treatment and ensure exceptional care.
Education
B.S. - Public & Justice Administration
California State University, Dominguez Hills
Skills
- Billing codes and Cerner charting
- Care coordination and discharge planning
- CMS compliance
- Patient education and advocacy
- Problem solving and attention to detail
- Team collaboration and transition planning
Accomplishments
- Completed requirements for the advancement of We Honor Veterans program through NHPCO
- Founded the North Alabama Hospice Veteran Partnership (NAHVP) Association
- Revitalized the volunteer program for two different hospice organizations.
- Received several employee achievement awards, including Associate of the Month.
- Successfully developed and directed a comprehensive and effective volunteer program that aligns with the goals, objectives and philosophy of hospice.
- Consistently met or exceeded Medicare requirements.
- Recovered over $500,000 in unpaid revenue through a self initiated project.
Affiliations
- President of Crossgate Homeowners Association Inc.
- Ambassador with the Huntsville Madison County Chamber of Commerce (2013-2016)
Timeline
Care Transition Coordinator
ContinuumRx
02.2021 - Current
Dispatcher
Madison County Sheriff's Department
10.2019 - 04.2023
Owner/Instructor
SAVE A LIFE CPR
05.2018 - 06.2026
Clinical Administrative Coordinator
BRIOVA Rx
04.2016 - 05.2019
B.S. - Public & Justice Administration
California State University, Dominguez Hills