Nicole Simpson
PENSACOLA,FL
Summary
Experienced Lead Bartender with over 15 years of expertise ranging from rural localized environment to urban night clubs, consistently providing exceptional customer service. Possessing a deep understanding of local craft beers, wine, spirits, and mixology techniques. Known for exceeding sales targets by delivering top-notch service and creating a welcoming atmosphere for patrons. Skilled in effectively communicating with customers to ensure a positive dining experience. Seeking a Head Bartender role to showcase my talents and deliver unparalleled service.
Overview
20
20
years of professional experience
Work History
Bartender
Oyster Bar
Perdido Key, FL
07.2024 - Current
- Mixed and served alcoholic beverages based on client requests and recommended the best drinks/house specials to new customers
- Maintained positive working relationships with fellow staff and management
- Engaged in casual conversations and jokes with patrons to foster rapport and encourage repeat business
- Monitored customers' intake and prohibited sale of alcohol to intoxicated patron
FOH Leader
Butch's Bistro
Perdido Key, FL
04.2024 - Current
- Maintained cleanliness and organization of workspace.
- Complied with all food and beverage regulations.
- Contributed to team effort by completing related duties as needed or requested by management.
- Maintained positive working relationships with fellow staff and management.
- Rotated inventory, tracked stock, and made recommendations for ordering.
- Trained new hires on all aspects of the job, customer relationship building, and selling techniques.
- Utilized cash register, point of service (POS) system, and balanced cash receipts.
Bartender/Bev Cart
Lost Key Golf Course
Perdido Key, FL
01.2020 - 12.2023
- Mixed and served alcoholic beverages based on client requests and recommended the best drinks/house specials to new customers
- Maintained positive working relationships with fellow staff and management
- Trained new hires on all aspects of the job, including drink preparation, customer relationship building, and selling techniques
- Maintained cleanliness and organization of workspace
- Complied with all food and beverage regulations
- Conducted monthly inventories to ensure sufficient supply of liquor, cups, and other bar essentials
- Monitored customers' intake and prohibited sale of alcohol to intoxicated patrons
Esthetician
Chesapeake Beach Resort and Spa
Chesapeake Beach, MD
01.2015 - 12.2018
- Product Evaluation and Spa Treatment /Supply room stock and ordering
- New hire evaluation and mentoring
- Cross function department meet and greet to ensure cohesive messaging and explore promotional opportunities
- Promotional Events and community outreach to attract new clientele
- Targeted care and treatment for 80+ regular clients
Bar Manager
Captain Big's Bar and Grill
Chesapeake Beach, MD
01.2013 - 12.2015
- Trained new hires on all aspects of the job, including drink preparation, customer relationship building, and selling techniques
- Ensured consistent high-quality drinks for patrons, demonstrating understanding and knowledge of the product
- Engaged in casual conversations and jokes with patrons to foster rapport and encourage repeat business
- Contributed to team effort by completing related duties as needed
Bartender / Server
Beach Cove
Chesapeake Beach, MD
01.2005 - 12.2013
- Engaged in casual conversations and jokes with patrons to foster rapport and encourage repeat business
- Mixed and served alcoholic beverages based on client requests and recommended the best drinks/house specials to new customers
- Trained new hires on all aspects of the job, including drink preparation, customer relationship building, and selling techniques
- Utilized cash register, point of service (POS) system, and balanced cash receipts
- Rotated inventory, tracked stock, and made recommendations for ordering
Esthetician
Total Eclipse
Lusby, MD
01.2009 - 12.2012
- Developed individualized, therapeutic skin-care programs
- Trained with vendors to apply their latest products and treatments to their specifications
- Educated clients on treatment 'options'
Education
Esthetician - Esthetics
Baltimore School of Massage
Linthicum Heights, MD05-2009
Professional Bartending School -
Professional Bartending School
Arlington, Va12.2005
Skills
- Bar management
- Multi-Task oriented
- Friendly team player
- Proficient in cocktail recipes
- Conflict resolution
- Multiple POS systems
- Energetic
- Suggestive Selling
Timeline
Bartender
Oyster Bar
07.2024 - Current
FOH Leader
Butch's Bistro
04.2024 - Current
Bartender/Bev Cart
Lost Key Golf Course
01.2020 - 12.2023
Esthetician
Chesapeake Beach Resort and Spa
01.2015 - 12.2018
Bar Manager
Captain Big's Bar and Grill
01.2013 - 12.2015
Esthetician
Total Eclipse
01.2009 - 12.2012
Bartender / Server
Beach Cove
01.2005 - 12.2013
Esthetician - Esthetics
Baltimore School of Massage
Professional Bartending School -
Professional Bartending School
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