Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Nicole Smith

Lithia,FL

Summary

Operational Assistant with a track record of enhancing efficiency and accuracy at The Handyman Company. Excelled in report generation and maintaining a positive attitude, significantly improving communication and strategic decision-making. Skilled in office management and attention to detail, adept at transforming data into actionable insights.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Operational Assistant

The Handyman Company
08.2018 - Current


  • Provided administrative support with accurate document preparation and data entry.
  • Monitored and reported on marketing metrics, assessing the effectiveness of campaigns and identifying areas for improvement.
  • Created and maintained logs of incoming and outgoing calls, generating insights to improve communication efficiency and customer satisfaction.
  • Gathered data across finance, marketing, and communication channels, producing comprehensive reports to inform strategic decision-making.

Education

Bachelor of Science - Interdisciplinary Social Science

Florida State University
Tallahassee, FL
12-2022

Skills

  • Office Management
  • Report Generation
  • Positive Attitude
  • Attention to Detail
  • Documentation And Reporting

Certification

  • Microsoft Office Suite
  • HTML, CSS, JavaScript, SQL (in progress)

Interests

  • Reading
  • Soccer
  • Water Sports
  • Crime Shows

Timeline

Operational Assistant

The Handyman Company
08.2018 - Current

Bachelor of Science - Interdisciplinary Social Science

Florida State University

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