Nicole Spinelli
Clinton Township,MI
Summary
Dynamic casework supervisor with Easterseals MORC, skilled in case management and staff training. Successfully developed individualized service plans and enhanced program efficiency through strategic planning. Proven advocate for client rights, fostering community partnerships to ensure comprehensive support services. Committed to delivering high-quality service and resolving client concerns effectively.
Overview
10
10
years of professional experience
Work History
Independent Support Coordinator
CLS-Oakland
Pleasant Ridge, Michigan
2024.01 - Current
- Coordinated support services for individuals with disabilities and their families.
- Developed personalized service plans to meet client needs effectively.
- Monitored service delivery and ensured compliance with regulations.
- Advocated for client rights and access to services within the community.
Casework Supervisor
Easterseals MORC
Clinton Township, Michigan
2015.07 - Current
- Supervised casework staff and managed daily operations effectively.
- Coordinated client assessments and developed individualized service plans.
- Trained new caseworkers on best practices and policies thoroughly.
- Facilitated team meetings to discuss client progress and challenges regularly.
- Collaborated with community partners to ensure comprehensive support services.
- Resolved client concerns by providing effective communication and advocacy strategies.
- Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
- Conducted long and short-term program planning to improve methods and procedures.
- Promoted collaboration across multiple service lines to support and clients.
- Conducted assessments of client needs in order to develop appropriate action plans for their cases.
Education
Master of Arts - Social Work
Michigan State University
East Lansing, MI2015-05
Bachelor of Arts - Social Work
Oakland University
Rochester, MI2014-05
Skills
- Case management
- Service coordination
- Program planning
- Community partnerships
- Problem solving
- Staff training
- Client assessment
Timeline
Independent Support Coordinator
CLS-Oakland
2024.01 - Current
Casework Supervisor
Easterseals MORC
2015.07 - Current
Master of Arts - Social Work
Michigan State University
Bachelor of Arts - Social Work
Oakland University