Nicole Spradlin
Spring City,TN
Summary
Enthusiastic Leasing Consultant with 3 years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents. I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Marketing Associate
CAPREIT
Knoxville, TN
05.2022 - Current
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Processed applications by conducting background checks and verifying references.
- Collected security deposits from new tenants.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Contacted and followed up with tenants on renewal notices.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Encouraged prospective tenants to fill out applications after property tours.
Project Assistant
Easy Vet
Knoxville , TN
01.2022 - 05.2022
- Assisted Project Manager in preparing project plans, schedules, and budgets.
- Provided administrative support to the project team including scheduling meetings, coordinating travel, ordering supplies.
- Performed research related to projects as requested by the Project Manager.
- Participated in weekly status meetings with the Project Manager to discuss ongoing tasks and issues requiring resolution.
- Acted as point of contact between the Project Manager and other departments, teams within the organization regarding assigned tasks, projects.
Leasing Agent
Brookeside
Knoxville, TN
05.2021 - 12.2021
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Advertised available properties through various outlets such as online listings sites.
- Processed applications by conducting background checks and verifying references.
- Collected security deposits from new tenants.
- Performed administrative duties such as filing paperwork and updating databases.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
High School Diploma -
Karns High School
Knoxville, TN05-2018
Skills
- Business processes and procedures
- Background Checks
- Property amenities
- Staff Management
- Leasing and sales
- Application processing
- Social Media Marketing
- Critical Thinking
- Flexible and Adaptable
- Computer Skills
- Microsoft Office
- Team Management
- Data Entry
- Microsoft Word
- Dependable and Responsible
- Time Management
- Customer Service
- Customer service abilities
Timeline
Marketing Associate
CAPREIT
05.2022 - Current
Project Assistant
Easy Vet
01.2022 - 05.2022
Leasing Agent
Brookeside
05.2021 - 12.2021
High School Diploma -
Karns High School
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