Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Stanford

Kendallville,IN

Summary

Seasoned professional with a robust background in logistics and manufacturing, notably with Amazon and Kraft Heinz. Excelled in roles requiring precision, such as machine operation and delivery driving, showcasing strong GPS navigation and problem-solving skills. Proven leader at McDonald's, enhancing team efficiency and customer satisfaction, with a track record of implementing cost-saving measures and improving operational workflows.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Amazon
Fort Wayne, IN
08.2022 - Current
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Reported mechanical problems encountered with vehicles to dispatch.

Machine Operator

Kraft Heinz
Kendallville, IN
03.2017 - 06.2022
  • Adjust machine settings to complete tasks accurately.
  • Promoted efficient operation of production processes through careful control system monitoring
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Adjusted machine settings according to production requirements.
  • Carry out regular safety checks on machinery prior to operation.
  • Comply with company policies regarding quality control procedures.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.

Department Manager

McDonald's
Fort Wayne, IN
02.2011 - 04.2017
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Monitored and reported on departmental performance metrics, adjusting strategies as necessary.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Recruited and trained new employees to meet job requirements.
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.
  • Assigned work and monitored performance of project personnel.
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Implemented customer service standards, ensuring high levels of customer satisfaction.
  • Conducted performance evaluations, providing constructive feedback and setting objectives.

Education

GED -

NORTHSIDE HIGH SCHOOL
Fort Wayne, IN
03-2011

Skills

  • Tractor-trailer driving
  • Commercial driving
  • Delivery logging
  • Package scanning
  • Defensive driving
  • GPS navigation

Timeline

Delivery Driver

Amazon
08.2022 - Current

Machine Operator

Kraft Heinz
03.2017 - 06.2022

Department Manager

McDonald's
02.2011 - 04.2017

GED -

NORTHSIDE HIGH SCHOOL

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Nicole Stanford