Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Timeline
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Nicole Stark

Greenwood,IN

Summary

Accomplished Chief Clinical Officer at Ellie Mental Health, I leveraged healthcare management expertise and strategic business development skills to significantly enhance operational efficiency and patient satisfaction. Demonstrated exceptional leadership in building a skilled team and executing innovative health solutions, achieving notable revenue growth and quality improvement. Skilled in clinical leadership and effective communication, I prioritize innovation and responsive strategies to drive success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Chief Clinical Officer

Ellie Mental Health
Indianapolis, IN
12.2022 - Current
  • Executed clinic startup strategies efficiently, achieving results in just six months
  • Successfully built a skilled team of over 20 members through meticulous selection procedures.
  • Formulated sales guidelines for demand generation enhancement
  • Built robust proof points and ROI models
  • Expertise in credentialing procedures
  • Oversaw billing operations ensuring accurate financial tracking
  • Executed campaigns to increase community involvement
  • Implemented strategies to enhance operational efficiency and patient satisfaction
  • Supervised clinical activities for a team of 10+ therapists
  • Oversaw the day-to-day management of all clinical services at multiple locations.
  • Identified potential areas of risk associated with clinical activities or processes and developed actionable plans to mitigate them.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.

Social Work Therapist

Columbus Regional Hospital
Columbus, IN
07.2013 - 12.2022
  • Proficient in handling complex cases involving mental health disorders
  • Executed psychosocial assessments within 72 hours of admission, facilitating timely evaluation and care planning
  • Conducted suicide risk assessments, effectively determining the level of threat
  • Liaised seamlessly to ensure family understanding of healthcare plans
  • Supported mental health and suicide prevention community activities through active participation
  • Supported the establishment of a local Mental Health Court

Mental Health Professional

Advanced Correctional Healthcare
Franklin, IN
12.2014 - 10.2015
  • Part-time role dedicated 12 hours a week to conducting suicide risk assessments for inmates within the county jail
  • Served as an advocate for treatment, care, and support
  • Provided psychotherapy as needed, offering crucial mental health interventions
  • Collaborated closely with nurses and physicians, to provide comprehensive patient care plans, and to address inmates' mental health needs effectively
  • Played a key role in connecting inmates with community resources upon release, facilitating continuity of care and support
  • Provided meticulous clinical documentation to ensure accurate and comprehensive records of patient interactions and interventions

Interviewer

Military Family Research Institute
West Lafayette, IN
08.2012 - 10.2014
  • Part-time role dedicated 20 hour a month to gathering research data on military families, demonstrating a commitment to understanding and addressing their unique needs
  • Engaged with military personnel and their family members in a professional manner, fostering trust and rapport to facilitate open communication and collaboration
  • Adeptly interacted with military personnel and their families in their homes, creating a comfortable environment for data collection and discussion
  • Played a pivotal role in assisting with outreach programs designed to educate and recruit service members and their families

Crisis Assessor

Columbus Regional Hospital
Columbus, IN
12.2012 - 09.2013
  • Conducted evaluations to determine necessity of immediate admission
  • Worked with on-call psychiatrists, emergency room doctors, and nurses
  • Maintained highest standards of safety across various care situations
  • Demonstrated meticulous commitment to clinical record-keeping

Home Based Therapist

Centerstone
Columbus, IN
05.2012 - 05.2013
  • Conducted in-depth bio-psychosocial assessments to determine client needs
  • Customized behavioral health counseling sessions to meet specific needs of clients
  • Achieved and sustained productivity rates, handling multiple cases effectively
  • Worked alongside attorneys, judges, and the Department of Child Services
  • Promoted positive outcomes in various systems

Education

Master of Social Work -

05.2012

BACHELOR OF ARTS - Psychology

05.2005

Skills

  • Knowledge of Health Systems
  • Healthcare Administration
  • Strategic Business Development
  • Analytical Strategist
  • Team Leadership
  • Effective Communication
  • Clinical Proficiency
  • Regulatory Documentation
  • Statistical Analysis
  • Cross-Functional Collaboration
  • Responsive to Change
  • Digital Behavioral Health Solutions
  • Healthcare Systems
  • Critical Care Expertise
  • Reliable Performance Standards
  • Innovative Problem Solving
  • Healthcare Management Expertise
  • Medical Documentation Systems
  • Hybrid Care Solutions
  • Clinical Leadership
  • Quality Improvement
  • Staff Development
  • Innovation management
  • Process Improvement
  • Performance Benchmarking
  • Business Acumen
  • Revenue growth

Certification

Licensed Clinical Social Worker, 34007088A

Personal Information

Title: Licensed Clinical Social Worker

Timeline

Chief Clinical Officer

Ellie Mental Health
12.2022 - Current

Mental Health Professional

Advanced Correctional Healthcare
12.2014 - 10.2015

Social Work Therapist

Columbus Regional Hospital
07.2013 - 12.2022

Crisis Assessor

Columbus Regional Hospital
12.2012 - 09.2013

Interviewer

Military Family Research Institute
08.2012 - 10.2014

Home Based Therapist

Centerstone
05.2012 - 05.2013

Master of Social Work -

BACHELOR OF ARTS - Psychology

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