Nicole Tarver
Dave's Hot Chicken
1
Certification
5
years of professional experience
Certified Nursing Assistant (CNA) and pre-med Exercise Physiology student at East Carolina University with a strong foundation in patient care, clinical support, and health sciences. Trained in assisting with activities of daily living (ADLs), obtaining vital signs, infection control, patient safety, and maintaining accurate documentation. Hospital volunteer with experience supporting patients, visitors, and healthcare teams in a clinical setting. Strong communication, teamwork, and interpersonal skills with a commitment to providing respectful, patient-centered care while continuing to grow as a healthcare professional.
Work History
Crew Member
9 Months- Implemented strategies to enhance customer satisfaction through positive interactions and timely service.
- Collaborated with team members to ensure efficient workflow during peak service hours.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Guest Service Team Lead
1 Year 5 Months- Led guest service initiatives to enhance customer satisfaction and loyalty.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Supervised daily operations to ensure exceptional guest service and team performance.
- Trained and mentored team members on customer engagement best practices.
- Resolved guest inquiries and complaints efficiently, enhancing overall satisfaction.
ECU Admissions Tour Guide
1 Year 4 Months- Conducted engaging campus tours for prospective students and families, sharing authentic student experiences and key admissions information, enhancing prospective students' understanding of ECU. Represented ECU at major events, showcasing public speaking, leadership, and interpersonal skills.
- Led engaging campus tours, highlighting academic programs and student life to prospective students and families.
- Developed informative materials enhancing visitor experience and increasing awareness of campus resources.
- Trained new tour guides on effective communication techniques and tour protocols for improved consistency.
ECU Student Data Analysis
10 Months- Managed and ensured accuracy of student records by analyzing and organizing admissions data, supporting informed decision-making
- Facilitated collaborative study groups to enhance peer learning and retention of course material.
- Developed and implemented effective study techniques that improved overall academic performance among classmates.
- Coordinated workshops on time management and organizational skills to support fellow students' success.
To Go Specialist
8 Months- Greeted and assisted customers in placing accurate to-go orders, enhancing overall customer experience.
- Managed order accuracy and efficiency for to-go food service.
- Trained new staff on company procedures and customer service standards.
- Streamlined packaging processes to enhance speed of order fulfillment.
Hydration Specialist
3 Months- Monitored players' hydration levels properly hydrated before, during, and after games or practices.
- Developed and implemented strategic initiatives to enhance student engagement and retention.
- Led cross-departmental collaboration to streamline administrative processes and improve operational efficiency.
- Mentored junior staff, fostering professional growth and knowledge sharing within the team.
ECU Kinesiology Front Desk Receptionist
4 Months- Answer and direct incoming phone calls to the appropriate department or individual.
- Managed front desk operations, ensuring efficient check-in and check-out processes for students and visitors.
- Coordinated appointment scheduling for faculty, staff, and students, optimizing office workflow and communication.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance visitor experience.
Retail Cashier
2 Years 7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area and merchandise displays.
HOSA Secretary
10 Months- Recorded and maintained accurate minutes of meetings to ensure clear communication of decisions and action items. -
- Managed scheduling and coordination of meetings for executive leadership, ensuring efficient time management.
- Developed and maintained filing systems, enhancing document retrieval and organizational efficiency.
- Prepared meeting agendas and minutes, fostering clear communication among team members.
Education
Bachelor of Science - Exercise Physiology ( Pre-Med)
- Minor: Alcohol and Drug Studies
- Certificates: Sexual and Reproductive Health; Maternal and Child Health
Certified Nursing Assistant (CNA) - Certified Nursing Assistant (CNA)
- Earned North Carolina Nurse Aide I (NA I) certification - August 2026
Trained in patient care, vital signs, infection control, activities of daily living (ADLs), and patient safety.
High School Diploma
Skills
Multitasking and organization
Time management
Attention to detail
Problem-solving
Clear communication
Patient care
Compassion and empathy
Basic life support certification
Patient engagement
Certification
- North Carolina Nurse Aide I (NA I) — Active
- Basic Life Support (BLS) Provider, American Heart Association — Expires 4/2028
- Sexual and Reproductive Health Certificate
- Maternal and Child Health Certificate
Timeline
Crew Member
Dave's Hot Chicken
08.2025 - 05.2026Read More
Guest Service Team Lead
Lowes Foods
10.2024 - 03.2026Read More
ECU Admissions Tour Guide
East Carolina University
09.2024 - 01.2026Read More
ECU Student Data Analysis
East Carolina University
09.2024 - 07.2025Read More
Hydration Specialist
East Carolina University
05.2024 - 08.2024Read More
To Go Specialist
Olive Garden
01.2024 - 09.2024Read More
ECU Kinesiology Front Desk Receptionist
East Carolina University
01.2024 - 05.2024Read More
HOSA Secretary
HOSA-Future Health Professionals
09.2022 - 07.2023Read More
Retail Cashier
Cracker Barrel
01.2021 - 08.2023Read More
East Carolina University
Bachelor of Science from Exercise Physiology ( Pre-Med)
Read More
Care One Health Training Institute
Certified Nursing Assistant (CNA) from Certified Nursing Assistant (CNA)
Read More
Lucy Ragsdale High School
High School Diploma
Read More