Nicole Teachey
Courtland,VA
Overview
1
1
Certification
Work History
Certified Pharmacy Technician
Rite-Aid Pharmacy
Franklin, Virginia
02.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
Hairstylist
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Permed, relaxed and bleached hair for customers daily.
- Completed in-home services for elderly clients unable to travel to salon.
Education
High School Diploma -
Southampton High School
Courtland, VA06.2020
Certification -
Medical Training of Virginia LLC
Suffolk, VA01.2019
Skills
- Physical Stamina
- Manual and Finger Dexterity
- Decision Making
- Supply Ordering and Maintenance
- Eyebrow Shaping
- Customer Consultation
- Wig Styling
- Beard Shaping
- Cash Register Operation
- Styling Suggestions
- Hair Cutting and Trimming
- Scalp Care
- Hairpiece Shaping
- Workstation Cleaning
- Appointment Scheduling
- Clipper and Trimmer Operation
- Hair Straightening and Curling
- Shampooing and Conditioning
- Moustache Trimming
- Clear Communication
- Tool, Equipment and Surface Sanitizing
- Chemical Application
- Dye and Tint Application
- Scalp Massage
- Time Management
- Product Sales
Certification
- [Area of expertise] License - [Timeframe]
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Timeline
Certified Pharmacy Technician
Rite-Aid Pharmacy
02.2022 - Current
Hairstylist
High School Diploma -
Southampton High School
Certification -
Medical Training of Virginia LLC