Nicole Thayer
Nedrow
Summary
Dynamic and dependable professional with a proven track record at Empower Federal Credit Union, excelling in customer service and teamwork. Adept at problem-solving and multitasking, I effectively processed transactions while enhancing member satisfaction. Recognized for strong communication skills and a commitment to operational excellence, I thrive in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2027
2027
years of professional experience
Work History
MOA
Upstate Community Obgyn and Midwifery
Syracuse
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
On Duty Manager/worker
Velasko Pizzeria and Deli
Syracuse Ny
01.2012 - 2023
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new employees on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and maintain stock levels.
- Monitored food safety compliance, ensuring adherence to health regulations.
- Trained employees in essential job functions.
Teller
Empower Federal Credit Union
Syracuse Ny
2018 - 04.2021
- Processed member transactions accurately and efficiently, ensuring compliance with credit union policies.
- Assisted members with account inquiries and provided exceptional customer service to enhance satisfaction.
- Operated cash handling systems to maintain accurate cash drawers and balance daily transactions.
- Educated members on various financial products and services to promote informed decision-making.
- Collaborated with team members to streamline transaction processes and improve workflow efficiency.
- Conducted routine audits of cash drawers to ensure accuracy and adherence to regulatory standards.
Education
High School Diploma -
Westhill High School
Syracuse Ny Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organization and time management
- Verbal communication
Timeline
MOA
Upstate Community Obgyn and Midwifery
10.2023 - Current
On Duty Manager/worker
Velasko Pizzeria and Deli
01.2012 - 2023
Teller
Empower Federal Credit Union
2018 - 04.2021
High School Diploma -
Westhill High School