Nicole Thorpe
Denver,CO
Summary
Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Knowledgeable in use of presentation software and database management. Skilled at prioritization to meet the needs of different work groups. Able to take independent action in recognizing and dealing with problems. Strong computer skills, (MAC and PC platforms). Proficient in Windows, Microsoft Word, Excel, PowerPoint, Visio, Peoplesoft, Lotus Notes, Outlook, Salesforce, Qvidian. Experienced in budget management, processes and terminology. Solid and interpersonal skills when dealing with a variety of internal and external clients. Strong organizational skills with the ability to manage multiple tasks simultaneously with little supervision.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Proposal Manager/Lead Proposal Manager
Level 3 Communications/CenturyLink Communications/Lumen Technologies
2014.09 - Current
- Managed approximately 40 cross-department response to multiple, concurrent proposals for customers across all product lines yearly.
- Ensured composition, editing, review, assembly, and final proposal result in comprehensive, timely bid response document for customer presentation.
Executive Assistant
tw telecom, inc.
2001.10 - 2014.09
- Provided administrative assistance to Senior Vice President of Marketing and Senior Vice President of Business Development and Strategy
- Provided ongoing support to four Vice Presidents, three Sr
- Directors and organization of 57+ product managers
- Served as department Business Unit and Real Estate Coordinator
- Assisted Marketing Communications team with sales contests and promotions
- Responsible for all business expenses, travel, scheduling, payment of all invoices, processing of expense reports, compilation and maintenance of all organizational information and year-end accruals
- Responsible for all monthly summary reports
- Served as main point of contact for all office equipment assignment and re-deployment.
Executive Assistant
Lucent Technologies
2000.10 - 2001.09
- Provided administrative assistance to Vice President of Broadband Service Provider Organization and provide ongoing support to five Customer Team Area Vice Presidents and organization of 60+ account executives and system engineers.
- Served as department Business Unit and Real Estate Coordinator.
- Assisted Operations Director with ad hoc corporate initiatives.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Extensive interaction with executive level customers and their support staff.
- Assisted in coordination of customer/internal events.
- Responsible for assignment of all office space and approving all moves and changes and main point of contact for all office equipment assignment and re-deployment.
- Responsible for compilation and maintenance of all organizational information.
- Handled confidential and sensitive information with discretion and tact.
- Served as liaison between departments to facilitate effective communication throughout company.
Executive Assistant/Project Manager
MediaOne Group
1998.09 - 2000.09
- Provided administrative assistance to Corporate Communications staff and served as back-up executive administrative assistant and Manager of Corporate Information.
- Responsible for payment of all invoices and processing of expense reports.
- Interacted with Accounts Payable to resolve vendor payment issues.
- Scheduled all conference calls and on/off-site meetings, travel arrangements and mail distribution.
- Served as payroll supervisor and coordinator.
- Compiled and maintained distribution data for Public Relations publications/video.
- Provided coverage for Media Relations on press releases and daily press topic summaries.
- Also provided support during times when resources and deadlines were tight.
Public Relations Manager/Project Manager
U S WEST Media Group
1997.06 - 1998.08
- Provided administrative assistance to Directors of -Media Services and Brand Strategy, Manager-Employee Communications as well as executive administrative assistant and Manager-Corporate Information.
- Assisted with preparation of formal presentations for Executives.
- Transferred data into Access database models for compilation and distribution to internal and external audiences.
- Drafted correspondence and proposal recaps/evaluations on as-needed basis.
- Knowledgeable on all negotiations and proposal evaluations to provide status reports to U S WEST product groups and assure smooth contract flow with U S WEST.
- Responsible for payment of all invoices and processing of expense reports.
- Pulled and distributed monthly budget reports.
- Responsible for year-end accruals.
- Researched and provided solutions to variances.
- Interact with Accounts Payable to resolve vendor payment issues.
- Worked with internal and external clients in developing and handling distribution system for U S WEST Media Group umg.world publication.
- Scheduled conference calls, meetings, travel arrangements, mail distribution.
Public Relations Administration Manager
U S WEST, Inc.
1989.08 - 1997.06
- Managed overflow phone coverage for headquarters public relations
- Routed queries to appropriate Public Relations subject matter experts, at headquarters or elsewhere within U S WEST
- Trained temporary employees for support position coverage
- Impacted operating efficiency of public relations department and corporate image perceptions
- Provided support for Media Relations news and press release preparation distribution, which included transmitting releases to PR Newswire.
Education
High School Diploma -
Wheat Ridge High School
Wheat Ridge, CO05.1987
Skills
- Proposal Development
- Content Editing
- Document Management
- Collaborative communicator
- Fast Learner
- Strong desire to help people
- Always on time
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Excellent Communication
- Compliance Monitoring
- Organization and Time Management
- Motivational leader with determination to complete tasks at hand
References
- Meredith Coe, meredith.coe@lumen.com, (303) 947-5011
- Ron Balsdon, rbalsdon@austin.rr.com, (512) 705-8045
- Amy Leal, amylleal@yahoo.com, (303) 912-0333
Timeline
Proposal Manager/Lead Proposal Manager
Level 3 Communications/CenturyLink Communications/Lumen Technologies
2014.09 - Current
Executive Assistant
tw telecom, inc.
2001.10 - 2014.09
Executive Assistant
Lucent Technologies
2000.10 - 2001.09
Executive Assistant/Project Manager
MediaOne Group
1998.09 - 2000.09
Public Relations Manager/Project Manager
U S WEST Media Group
1997.06 - 1998.08
Public Relations Administration Manager
U S WEST, Inc.
1989.08 - 1997.06
High School Diploma -
Wheat Ridge High School
Similar Profiles
GRETCHEN TESTERMANGRETCHEN TESTERMAN
Associate General Counsel at Lumen Technologies, Inc. (formerly Qwest Communications International Inc., CenturyLink, Inc.)Associate General Counsel at Lumen Technologies, Inc. (formerly Qwest Communications International Inc., CenturyLink, Inc.)
HARRY ZALEWSKIHARRY ZALEWSKI
Client Executive Manager – Federal Public Sector at LUMEN TECHNOLOGIES (FORMERLY CENTURYLINK/LEVEL3 COMMUNICATIONS)Client Executive Manager – Federal Public Sector at LUMEN TECHNOLOGIES (FORMERLY CENTURYLINK/LEVEL3 COMMUNICATIONS)
Gemma RoyoGemma Royo
Senior Field Ops Manager (Southern Europe) at Level 3 / Centurylink / LumenSenior Field Ops Manager (Southern Europe) at Level 3 / Centurylink / Lumen