Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nicole Tien

Temple City,CA

Summary

I am a hardworking and passionate job seeker with organizational skills and eager to secure an entry-level position. I am always ready to help my team achieve company goals.

Overview

2026
2026
years of professional experience

Work History

Babysitter

  • Have experience supervising children during playtime, ensuring their safety and engagement.
  • Prepared nutritious meals and snacks, accommodating dietary restrictions.
  • Organized educational activities to promote learning and development.
  • Implemented positive discipline techniques to guide behavior in a constructive manner.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Implemented reward system for chores and homework, motivating positive behavior.
  • Read stories, sang songs and facilitated creative play.

Volunteer

  • Assisted in organizing community events to promote outreach and engagement.

Customer Service Representative

Sherry Yang: High Star Toys Inc.
06.2025 - 08.2025
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with supervisors to enhance service delivery and support initiatives.
  • Maintained accurate records of customer interactions and transactions to improve service quality.

Data Entry Volunteer

Sherry Yang: High Star Toys Inc.
06.2025 - 08.2025
  • Entered and maintained accurate data in databases and spreadsheets.
  • Assisted in organizing and categorizing documents for efficient retrieval.
  • Collaborated with staff to streamline data management processes.
  • Supported team by performing routine data entry tasks promptly.
  • Collaborated with supervisor to verify data accuracy.
  • Maintained database entries by manually inputting information.
  • Managed and organized documents for data entry tasks.

Waitress Trainee

Pho Ga So Mot
05.2023 - 08.2023
  • Provided excellent customer service to enhance dining experience.
  • Assisted in menu preparation and maintained cleanliness of dining area.
  • Learned and utilized POS system for order processing.
  • Supported team members by communicating effectively and assisting with tasks.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Worked with POS system to place orders.
  • Collaborated with kitchen staff to ensure timely food delivery.

Education

High School Diploma -

California State Polytechnic University, Pomona
Pomona, CA
05-2024

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Patient
  • Child supervision
  • Meal and snack times
  • Licensed driver
  • Following directions
  • Safe driving
  • Calm demeanor
  • Child monitoring
  • Exercise and outdoor activities
  • Follows directions
  • Adaptability
  • Customer service
  • Data entry
  • Relationship building
  • Scheduling
  • Call management
  • Paperwork processing
  • Appointment scheduling
  • Team development
  • Cleanliness
  • Table setting
  • Order taking
  • Cash handling
  • Food presentation
  • Basic math
  • Beverage service

Timeline

Customer Service Representative

Sherry Yang: High Star Toys Inc.
06.2025 - 08.2025

Data Entry Volunteer

Sherry Yang: High Star Toys Inc.
06.2025 - 08.2025

Waitress Trainee

Pho Ga So Mot
05.2023 - 08.2023

Babysitter

Volunteer

High School Diploma -

California State Polytechnic University, Pomona
Nicole Tien