Nicole Tinoco
Hurst
Summary
Experienced in Microsoft Excel, Word, and PowerPoint with previously earning a certification in all three platforms. With proven skills in being organized, punctual, and dependable, with the ability to manage multiple responsibilities and perform under pressure. Pursuing a degree in Public Health while balancing employment and working toward obtaining a Medical Assistant certification. Additionally, serving as a Social Media Ambassador for the Red Cross, uploading a post on a personal account promoting illness awareness, health prevention, and public health education.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Media Ambassador
Red Cross
Fort Worth, TX
08.2024 - Current
- Developed engaging content for social media platforms, enhancing audience interaction and brand awareness.
- Implemented best practices for crisis communication across digital platforms, maintaining brand integrity during emergencies.
- Maintained a consistent posting schedule that balanced promotional material with informative content to keep followers engaged without overwhelming them.
- Monitored social media channels for community feedback, providing timely responses to inquiries and concerns.
- Collaborated with cross-functional teams to create cohesive messaging aligned with organizational goals.
Crew Member
McDonald's
Fort Worth, TX
06.2024 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Assisted in training new crew members on operational procedures and best practices.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
Bachelor of Science - Public Health
The University of Texas At Dallas
Richardson, TX05-2029
Skills
- Content scheduling
- Adaptability
- Audience engagement
- Customer service
- Microsoft Excel
- Microsoft office
- Analytical thinking
- Data entry
- Teamwork and collaboration
- Reliability
- Excellent communication
- Adaptability and flexibility
Certification
- Excel Certification: From November 2023- November 2024
- Word Certification: From November 2023-November 2024
- Powerpoint Certification: From November 2023- November 2024
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Social Media Ambassador
Red Cross
08.2024 - Current
Crew Member
McDonald's
06.2024 - Current
Bachelor of Science - Public Health
The University of Texas At Dallas