Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Toennessen

Portage,MI

Summary

Dynamic leader with great ambition to enhance career by pursing a path that provides new experiences, challenges and growth. Dedicated, self-motivated professional with strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.



Overview

21
21
years of professional experience

Work History

Director, Supply Chain Innovation and Growth

Kellanova
10.2023 - Current
  • Partner with cross-functional business leads to deliver end-to-end supply chain excellence in supporting new product innovation, renovations, capital, infrastructure and cost savings initiatives.
  • Develop long-term strategies to enable manufacturing capacity to align with company goals and objectives to drive sustainable growth.
  • Proactively identify potential risks and implement mitigation strategies to minimize negative impacts on projects or business operations.
  • Collaborated with stakeholders to define project scope, objectives, ensure accurate budget allocations and establish a clear roadmap and business case for success of company initiatives.

Supply Chain Business Partner, Frozen Breakfast

Kellogg Company
05.2020 - 10.2023
  • Managed cross-functional teams to deliver high-quality projects on time and within budget.
  • Facilitated change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees.
  • Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
  • Collaborated with other departments to optimize supply chain efficiencies.
  • Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
  • Spearheaded cross-functional teams focused on continuous improvement initiatives within the supply chain function.

Project Manager, Launch Program Management

Kellogg Company
07.2017 - 05.2020
  • Developed comprehensive project plans for Innovation, Renovation and Supply Chain Requests with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Identified and communicated potential business or technical risks within projects and proactively address with leadership
  • Effectively managed project schedules and milestones to deliver Innovation launch targets by enabling the completion of key activities across functions
  • Contributed as project coach and onboarding partner to new team members and organizations supporting Innovation Process and Project Management.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Collaborated closely with leadership to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.

Project Manager, Morning Foods Supply Chain

Kellogg Company
03.2016 - 09.2017
  • Managed supply chain request program consisting of ~70 active and pipeline projects
  • Led as a business partner to support Kellogg Morning Foods Ready to Eat Cereal network
  • Facilitated project scoping to deliver well defined objective and business case to assigned project teams
  • Coordinated project prioritization discussions with leadership from various functions
  • Contributed to highly complex network optimization strategy planning sessions
  • Executed critical supply chain requests to enable capability and create a flexible and agile supply chain.

Project Manager, Logistics Innovation and Capability

Kellogg Company
02.2014 - 01.2016
  • Translated business needs and strategies into a well-scoped project with clear metrics, decision points and deliverables
  • Directed activities of diverse groups on various projects running concurrently
  • Managed the execution of innovation and supply chain projects to deliver against business needs
  • Communicated project status, progress and issues to key stakeholders and appropriate teams and resources
  • Performed evaluations of existing processes to identify and drive continuous improvement opportunities.

Team Manager-Walmart, Customer Operations

Kellogg Company
01.2012 - 02.2014
  • Led team of six to deliver order management expertise and reliable service to company’s largest customer
  • Provided team members challenging and opportunistic experiences for professional development
  • Managed customer communication to upper level leadership related to programs, transitions and issues
  • Coordinated win-win customer specific strategies with internal cross-functional supply chain partners
  • Executed complex and compressed supply chain projects to meet promotional activity and customer demand
  • Served as a customer advocate to continually deliver successful quarterly business results.

Project Manager, Customer Supply Chain Innovation

Kellogg Company
09.2008 - 01.2012
  • Led customer focused projects to increase the overall effectiveness of the supply chain
  • Managed and developed company offered customer programs including Customer Pick-up and Direct Plant Ship
  • Facilitated various cross functional meetings including: project management stage gate approvals, continuous improvement sessions, process mapping activities, and project findings/recommendations
  • Developed supply chain newsletter for internal distribution as one-stop shop for customer/competitor headlines
  • Coordinated with other departments to resolve inter-departmental challenges that affected service delivery, promoting seamless collaboration across functions.
  • Evaluated new tools and technologies for potential implementation, enhancing operational efficiency and customer experience where applicable.

Sr. Customer Service Supply Chain Analyst

Kellogg Company
01.2006 - 09.2008
  • Designed specific strategies to maintain Case Fill, Service Level, and Inventory goals for Kellogg customers
  • Utilized SAP to manage customer orders and resolve customer service issues
  • Strived to balance service and cost while ensuring case fill and on-time performance
  • Provided support to Sales partners and customer account buyers for multiple Kellogg transition projects
  • Researched, analyzed, and provided resolution recommendations for complex customer issues.

Kellogg Transportation Outbound Scheduler

APL Logistics
04.2003 - 01.2006
  • Created and maintained the outbound customer shipment schedule for Kellogg’s Distribution Centers
  • Partnered with and supported Kellogg Customer Service with on-time shipment and delivery of customer orders
  • Transportation liaison for multiple Distribution Center transitions and start-up of new Third-Party Logistics Provider
  • Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.


Education

BBA - Business Administration

Western Michigan University
Kalamazoo, MI

Skills

  • Creative problem solving and conflict resolution skills
  • Dedicated and committed work ethic
  • Excellent and enthusiastic communication skills
  • Extensive experience partnering cross-functionally
  • Highly organized, able to stay team and goal oriented, while attending to detail
  • Proficient computer skills in Microsoft Suite

Timeline

Director, Supply Chain Innovation and Growth

Kellanova
10.2023 - Current

Supply Chain Business Partner, Frozen Breakfast

Kellogg Company
05.2020 - 10.2023

Project Manager, Launch Program Management

Kellogg Company
07.2017 - 05.2020

Project Manager, Morning Foods Supply Chain

Kellogg Company
03.2016 - 09.2017

Project Manager, Logistics Innovation and Capability

Kellogg Company
02.2014 - 01.2016

Team Manager-Walmart, Customer Operations

Kellogg Company
01.2012 - 02.2014

Project Manager, Customer Supply Chain Innovation

Kellogg Company
09.2008 - 01.2012

Sr. Customer Service Supply Chain Analyst

Kellogg Company
01.2006 - 09.2008

Kellogg Transportation Outbound Scheduler

APL Logistics
04.2003 - 01.2006

BBA - Business Administration

Western Michigan University

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Nicole Toennessen