Summary
Overview
Work History
Education
Affiliations
References
Timeline
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Nicole Toner

Atlanta,GA

Summary

Restaurant and event manager with extensive experience in optimizing hospitality operations and managing daily functions. Demonstrated leadership and problem-solving skills, combined with a flexible approach to challenges. Proficient in P.O.S. systems including Toast, Micros, and Aloha, as well as Tripleseat Event Management Software. Google certified in Project Management and Google Workspace, ensuring effective project execution and team collaboration.

Overview

12
12
years of professional experience

Work History

Restaurant Manager & Event Director

Odd restaurant
Austin, TX
02.2022 - 05.2025
  • Oversaw recruitment, hiring, onboarding, and training processes for new employees.
  • Managed employee scheduling and evaluations to improve overall team performance.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Collaborated with executive chef team on daily menu updates and adjustments.
  • Updated computer systems with current pricing and daily menu modifications.
  • Created and implemented an employee recognition system to boost morale.
  • Executed daily opening and closing functions to uphold operational standards.
  • Reconciled daily transactions and balanced cash registers accurately.
  • Entered payroll hours daily to ensure timely employee compensation.
  • Created and implemented an event system utilizing Tripleseat event management software.
  • Reviewed client feedback following each event to identify areas of improvement for future projects.
  • Coordinated staff assignments to guarantee efficient operations during events.
  • Partnered with local businesses to cross-promote and drive sales.

Restaurant Manager

Wink Restaurant
Austin, TX
03.2016 - 01.2022
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Created, implemented, and trained staff on the new Curbside To-Go platform to operate during the mandatory Covid-19 in-person shutdown.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Restaurant General Manager

Olivia Restaurant
Austin, TX
04.2013 - 03.2016
  • Managed all FOH functions of casual fine dining service, with a focus on farm-to-table menus.
  • Conducted a monthly inventory of liquor, beer, and wine, reducing monthly costs from 29% to 19%.
  • Reconciled daily sales report, and made weekly bank deposits.
  • Executed weekly payroll and overtime management.
  • Insured proper maintenance of the building and property while adhering to city and state regulations.
  • Coordinated with cross-functional departments to plan, produce, and execute on-site special events for F1 formula teams, movie production wrap parties, and SXSW events.

Education

Associate of Arts -

University of Delaware
Newark, DE

Affiliations

  • Volunteer with the Boys & Girls Club of Austin
  • Volunteer with Meals on Wheels
  • Hospitality Consultant for Texas Parks & Wildlife Department

References

  • Fernando Saraleguie | 512.560.1014
  • Jeffrey Ryan | 318.801.3541
  • Kate Enriquez | 770.617.0521

Timeline

Restaurant Manager & Event Director

Odd restaurant
02.2022 - 05.2025

Restaurant Manager

Wink Restaurant
03.2016 - 01.2022

Restaurant General Manager

Olivia Restaurant
04.2013 - 03.2016

Associate of Arts -

University of Delaware

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