Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Licensed Esthetician and Skin Care Consultant with 300 hours of professional training.
Overview
3
3
years of professional experience
Work History
Makeup Artist
MAC Cosmetics
07.2022 - 07.2023
Prepared skin for makeup application by cleaning, moisturizing and priming.
Assessed customer skin tone and complexion to determine appropriate products and materials to use.
Demonstrated and explained use of different beauty products to educate customers.
Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Customer Service Associate
Design Tactics
12.2021 - 02.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Hostess
Angelo Elia Pizza, Bar, Tapas
05.2020 - 08.2021
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.